Arvostelut (1 244)
Tarkenna
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Luokituksen mukaan
Esta aplicación es increible, sobre todo quedo satisfecho con la atención que recibo por parte de la IA y de su equipo, es rapida y precisa, soy nuevo pero de verdad la experiencia esta siendo exelente :)
Qué bueno leer esto, Goldie Store! Nos alegra que tanto la IA como el equipo te respondan rápido y con precisión. Un gran comienzo para alguien que recién empieza.
- The Zendrop Team
Five-Star as I caught a thief. They picked a product then added insurance then took product off.
I immediately reached out to Shopify Ai, Sidekick. I was smelling a rat and ended up being totally correct.
5 minutes later, repeat of ame technique. This time I cancelled the transaction and sent them an email telling them no more but thank you.
Most of all, don't panic. Take a deep breath and be sure of what you're looking at. It could be a good customer that's leaving something and the outbasket when I canceled the first I gave him a refund so he made about 20 cents on me and I was watching for the next move. He repeated the same and that's when I'm shut him down. My email to him was firm but not rude or a challenge. No further action was needed
That was some sharp thinking catching that before it became a bigger problem! Trusting your gut and following up right away really made the difference here.
- The Zendrop Team
When I select the category of items I am trying to add to my store, the category doesn't come up. For an example, I was searching for specific items - electronics, sporting goods, etc. and only clothes were coming up.
Thank you for your feedback. I'm sorry to hear you had trouble finding the product categories you were looking for. We'd love to learn more about your experience and understand what happened so we can investigate and improve. Please keep an eye out for an email from us, we'd appreciate the opportunity to help.
Shiza, Customer Experience Team
Very friendly and helpful team, dashboard is intuative and easy to navigate, overall would really recommend because of how quickly they respond and sort any issues.
A friendly team and a dashboard that makes sense, that is the combination we are always after. Really glad the quick responses have made a difference this first month.
- The Zendrop Team
Appreciate Nyka service support
Nyka will be so happy to hear this! Glad she could take great care of you and make things easy right from the start. Welcome to the Zendrop community, Galiya shop.
- The Zendrop Team
Zendrop is main platform for me to select products. But I still hope Zendrop can do a good job in supplier management, especially in terms of inventory. When I just sent an order to notify Zendrop to ship, but received an email informing me that they're out of stock
Hi, Xiao!
Thank you for sharing your feedback! We truly appreciate you taking the time to let us know. We understand how important inventory reliability is, and we’re always working to improve our supplier management to provide the best experience for you.
Please know that we’re always here to assist you whenever you need help or have any concerns. Your satisfaction is our priority, and we’re happy to support you every step of the way.
-Zendrop
More products
Customer support found the products I needed very quickly. Made my life easier!
What a nice thing to hear! Finding the right products quickly is exactly what we hope for, and it's great that it made things easier for you. Welcome to Zendrop.
- The Zendrop Team
I've never had such wonderful and competent customer service in my life. My agent, named Shawn, handled my issue for me, then handled three more I didn't even know about BEFORE THEY BECAME ISSUES!!!
Shawn is an absolute rockstar and we're so glad he could take care of you so well! Going the extra mile to catch issues before they even pop up is exactly the kind of support we strive for. Reviews like yours genuinely make our whole team smile.
- The Zendrop Team
I am thoroughly impressed with Zendrop and would rate it five stars based on my experience so far. The platform offers an outstanding selection of products, featuring excellent variety across multiple categories that cater well to diverse customer preferences. The pricing is highly competitive, enabling strong profit margins while maintaining attractive retail prices. The product quality appears superior, which has significantly boosted my confidence in building a successful store around their catalog.
Although I have not yet utilized Zendrop’s shipping services—due to some preliminary setup issues with my store that have delayed advertising and order fulfillment—I remain optimistic about this aspect given the overall professionalism of the platform. I look forward to evaluating the shipping performance once my store is fully operational.
In summary, Zendrop stands out as a reliable and user-friendly dropshipping solution. I highly recommend it to anyone seeking quality products, competitive pricing, and extensive variety. Five stars.
Thank you so much for sharing such a detailed review. We're delighted that you're enjoying our product variety, competitive pricing, and quality, and that it's boosting your confidence in building your store. Once you're fully up and running, we're confident our shipping will impress you just as much. We're here anytime you need support along the way
