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Janelle and Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!
Es una app estupenda y la atención al cliente es perfecta, el asistente Jacob me ayudó muchísimo.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our app and that Jacob was able to assist you. We’ll be sure to pass along your appreciation to him! If you need any further help, don’t hesitate to reach out.
They provide fast response and support. Recommended.
Response times are a little long but good experience so far with the actual fulfillment side of things.
We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.
i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely
I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!
Jobelle, & all the other assistants are really helpful and quick to respond in case when issues occur. As a starting business its really great to have such a great backend to your store.
Great app for beginners and experts. Very easy to use.
Thank you for your feedback! We're glad to hear from you.
This app is amazing for those looking for a free supplier when first starting out, however the paid plans are way to expensive and dont offer much value. My favorite thing tho is definitely the refund proccess, its very easy and straightforward.
pretty good