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I was looking into dropshipping with Zendrop so I contacted their customer service to get more insight. The response time and assistance rendered was far beyond amazing. I definitely recommend Zendrop.
Have a wonderful experience with Mariane, guide me to the process i was in need of help!
Zendrop is special.
I did a free course and decided to sign up for the plus service. Their branding and other features made it look to be of higher quality --- which my customers deserve! I'm looking forward to doing business.
Also, I reached out to customer service about a product that didn't have a good description, and the agent Cyril reached out to the supplier to have that information updated. That was ridiculously efficient! O_O
I had another problem, and it was fixed in no time. Zendrop is different than other companies. I like them. I especially like their Academy where I'm learning about how to run my business, their live video calls / teaching sessions, and their customer service is better than the rest. They're also extremely responsive when you have any problem or concern. I am enjoying doing business with them. I hope we can be profitable together.
Thanks for sharing your feedback. On this we have reached out to you via email to assist you!
Hi , I have been terminated the zendrop from my Shopify store as somebody tried to create orders from my shop. While I uninstalled the zendrop from my store they have billed me of 39.42£ . Now I am trying to get in touch with zendrop but I can’t get access to them. Weather it’s a third party but how I gonna know that they not going to charge me next month . I had not set up that time .
We're really sorry to hear about the issues you’ve encountered, and we understand your concern. We take situations like this seriously and will be reaching out to assist you in resolving this matter and ensure no further charges are made. Thank you for bringing this to our attention, and we’ll work to get this sorted for you as soon as possible.
The best support team!! Marine helped me and she cleared all my questions within five minutes!! The Zendrop is the best application for any online store!! Thank you!!!
Zendrop has many products and is a great source for trying new product ideas. It is extremely easy to link to your Shopify store and start selling. Zendrop takes care of shipping, makes the process simple and gives you more time for research and product testing. The customer service is excellent and was very quick (within minutes) to provide me with a response to my question. I highly recommend.
Great program and user friendly
I love Zendrop cuz customer service because I had an issue with a double payment and they solve my problem by giving me 3 months of no payments until July that was a great deal they really know how to accommodate with their then drop members :)
good job
I just had a conversation with Jobelle at Zendrop . She did a great job . Solved my problem very quick .