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Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers
Thank you for your kind words! We're thrilled to hear that Nyka went above and beyond to assist you. Providing great service is our priority, and we truly appreciate your support!
Great customer support, good service and makes fulfillment super easy.
Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!
Simplifies e-commerce process a whole lot. Zendrop isn't the cheapest option out there, but their user interface is very clean and most importantly their customer support is very reactive.
If you can spare the money I definitely would recommend!
Thank you for your honest feedback! We're glad you appreciate the clean UI and responsive customer support. Quality service is our priority!
Khubaib and Jcob are very helpful and kind! Nice experience overall!
I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!
Highly Recommend!. Support is amazing! Khubaib, Mariane, Rose, Mae and Jemima. Amazing support team!
Thanks so much for the kind words! It’s great to hear you had such positive experiences with Khubaib, Mariane, Rose, Mae, and Jemima. They’re definitely an asset to the team! If you ever need more help, don't hesitate to reach out.
Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.
Thank you for your kind words! 😊 We're so glad Nyka was able to assist you quickly and effectively. I'll be sure to pass along your appreciation. We’re always here to help—10/10 customers like you make our job even better!
fast and pro support!
Thank you for your feedback! We’re glad to hear you had a fast and professional support experience!
the service is really good there is someone there for you at any time i recommend
Thank you for your great feedback! We're so happy to hear that you've had a positive experience with our service and that our team is always there for you. We truly appreciate your recommendation and are always here to help whenever you need!
Merjerrie was really helpful.
Appreciate your feedback! Happy to hear Merjerrie was helpful!
Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company
We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you further and work toward a resolution. Thank you for bringing this to our attention.