Recensioni (10.209)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 novembre 2024

respond without delay and work with good suppliers

Wehavo
Regno Unito
Circa 21 ore di utilizzo dell’app
Zendrop ha risposto 20 novembre 2024

Thank you for your feedback! We apologize for any delays you've experienced. We strive to work with reliable suppliers to ensure smooth and timely fulfillment. We'll be reaching out to you via email to assist you further.

13 luglio 2024

one of the best apps for dropshipping, really easy to set up, to use and manage your orders.

Versapotty
Stati Uniti
Circa un mese di utilizzo dell’app
Zendrop ha risposto 15 luglio 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

29 ottobre 2024

Nice Support

UK Play Time
Regno Unito
5 giorni di utilizzo dell’app
Zendrop ha risposto 31 ottobre 2024

We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.

16 giugno 2024

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!!

That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was.

I will give ZenDrop a couple more tries:)

CartHop
Stati Uniti
2 mesi di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

15 giugno 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Whooly
Svezia
Circa 2 mesi di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 giugno 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

Calm Glow
Canada
6 giorni di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 giugno 2024

I am struggling to find good quality products for my store. The products I have found that I like imported seamlessly unlike your competitors that always show “sold out” on my store

Epic 519 Gear
Canada
10 giorni di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

6 novembre 2024

Hi , I have been terminated the zendrop from my Shopify store as somebody tried to create orders from my shop. While I uninstalled the zendrop from my store they have billed me of 39.42£ . Now I am trying to get in touch with zendrop but I can’t get access to them. Weather it’s a third party but how I gonna know that they not going to charge me next month . I had not set up that time .

Pet plate pantry
Regno Unito
Zendrop ha risposto 8 novembre 2024

We're really sorry to hear about the issues you’ve encountered, and we understand your concern. We take situations like this seriously and will be reaching out to assist you in resolving this matter and ensure no further charges are made. Thank you for bringing this to our attention, and we’ll work to get this sorted for you as soon as possible.

28 maggio 2024

I'm just getting started, but so far my experience has been exceptional.

lelamar.com
Stati Uniti
3 mesi di utilizzo dell’app
Zendrop ha risposto 31 maggio 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

21 novembre 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

PRWC Gift Shop
Stati Uniti
6 mesi di utilizzo dell’app