Recensioni (10.073)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
15 giugno 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Whooly
Svezia
Circa 2 mesi di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 giugno 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

Calm Glow
Canada
6 giorni di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

29 ottobre 2024

Nice Support

UK Play Time
Regno Unito
5 giorni di utilizzo dell’app
Zendrop ha risposto 31 ottobre 2024

We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.

14 ottobre 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spagna
2 giorni di utilizzo dell’app
Zendrop ha risposto 15 ottobre 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

18 giugno 2024

I am struggling to find good quality products for my store. The products I have found that I like imported seamlessly unlike your competitors that always show “sold out” on my store

Epic 519 Gear
Canada
10 giorni di utilizzo dell’app
Zendrop ha risposto 24 giugno 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

20 maggio 2024

I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.

Dazzlebyflamingo
Stati Uniti
2 mesi di utilizzo dell’app
Zendrop ha risposto 22 maggio 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

28 maggio 2024

I'm just getting started, but so far my experience has been exceptional.

lelamar.com
Stati Uniti
3 mesi di utilizzo dell’app
Zendrop ha risposto 31 maggio 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

6 maggio 2024

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.

FootMassager
Stati Uniti
8 mesi di utilizzo dell’app
Zendrop ha risposto 9 maggio 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

6 novembre 2024

Hi , I have been terminated the zendrop from my Shopify store as somebody tried to create orders from my shop. While I uninstalled the zendrop from my store they have billed me of 39.42£ . Now I am trying to get in touch with zendrop but I can’t get access to them. Weather it’s a third party but how I gonna know that they not going to charge me next month . I had not set up that time .

Pet plate pantry
Regno Unito
Zendrop ha risposto 8 novembre 2024

We're really sorry to hear about the issues you’ve encountered, and we understand your concern. We take situations like this seriously and will be reaching out to assist you in resolving this matter and ensure no further charges are made. Thank you for bringing this to our attention, and we’ll work to get this sorted for you as soon as possible.

21 maggio 2024

What make sure have traffic in my store. This is not explained clearly

Alluring Gifts
Stati Uniti
4 mesi di utilizzo dell’app
Zendrop ha risposto 23 maggio 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.