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I recently started using Zendrop and I couldn't be happier with the experience. Their platform is incredibly user-friendly and the product selection is diverse, making it easy to find items. Also the customer support is reliable and will help you with anything. Definitely recommend.
I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.
I love Zendrop! As I was building my Shopify store, I ran into a lot of issues, there customer support team has really helped me out a lot. There team is quick to get back to you and there zenbot really does help a lot. Zendrop has not let me down.
This is an updated review. I am VERY VERY VERY UNHAPPY WITH THESERVICE OF THIS DROPSHIPPER!!! They promised 1-5 days of processing, and 1-10 days for actual shipping. last woeek orders are all past due on all commitments. Right now I have 30% request for cancelation. Support has not been able to resolve the issue.
I am thinking of re-strategizing all my investment as I built my business around only them.
Buyers beware!
We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!
Zendrop has been an absolute game-changer for my business. Their fulfillment process is seamless, and the best part is their no-return policy, which saves me so much time and effort. Instead of dealing with the headaches of product returns, they simply refund me as long as I provide proof of the refund to my customers. This makes everything so much easier and efficient, especially with international orders. Their customer service is always helpful and responsive, and I feel confident knowing they’ve got my back. Highly recommend Zendrop to anyone looking for a reliable and hassle-free fulfillment service!
Thank you for the fantastic review! We’re thrilled to hear that Zendrop has been a game-changer for your business. It’s great to know our fulfillment process and no-return policy have made things easier for you. We appreciate your recommendation and are here to support you every step of the way!
Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.
We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..
Polite and fast support.
Thank you for the great feedback! We're so glad to hear that our support team was both polite and fast in assisting you.
I recommend this app for any business that are trying to scale, they have great customer support and are always willing to help. Fast response and majority of the products we order are great quality and price. worth it. Would be great if they could upgrade their branding offers.
Thank you for your review. We're glad to hear it from you.
great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both
the service is really good there is someone there for you at any time i recommend
Thank you for your great feedback! We're so happy to hear that you've had a positive experience with our service and that our team is always there for you. We truly appreciate your recommendation and are always here to help whenever you need!