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So far great experience, the service team are very quick to respond to any sourcing or product specific queries.
Thank you for your feedback! We’re glad to hear our service team has been quick and helpful with your queries.
Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!
The customer service is always ready to help you
Thank you for your feedback! We're glad to hear that our support team was able to help you.
So far so good, excellent customer support team. Just starting out looking forward to a bright future.
Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!
Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!
They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.
Zendrop support is much superior to Shopify support.
There support assistants are unmatched and I really mean it
24/7 support
Super fast replies
Always finding solutions.
Thank you for your fantastic feedback! We're thrilled to hear that you find our support superior and appreciate our 24/7 availability and quick responses. Your satisfaction is our priority, and we’re here to help anytime!
I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.
I had issue with linking my store and product, the agent Juan was very professional and helped me solve the problem in less than few minutes
Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!
Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!