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Rafaela is very quick to respond. She was also very polite and professional when handling my concerns. Im new to Zendrop and so far, they have been fantastic.
Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!
I love Zendrop, especially for its automation and product quality. Take the time to understand the platform thoroughly. The customer service typically responds within 24 hours, but it may take a bit longer over the weekends. Make sure to set yourself up for success!
I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.
I would recommend Zendrop to anyone doing dropshipping, based on customer service, thus far. I felt compelled to say they have a very helpful customer service team, and I want to specifically highlight, Khubaib Khan. He demonstrated extreme patience and care with me, a very technologically deficient individual. He spent the time and walked me through every step of the way in setting up and ...
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Khubaib provided such dedicated and patient support. It’s wonderful to know that our ...
I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.
Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU
Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!
Liz was great! She responded quickly and made everything clear. Thank you!
Thank you for the kind words! We're so glad to hear that Liz was able to assist you quickly and clearly. We truly appreciate your feedback, and we're always here to help if ...
Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.
Thank you for your thoughtful feedback! We're glad to hear that you’re satisfied with the support and the quality of service, even though the initial cost might seem higher. ...
They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.
Thank you for your kind words! We're so happy to hear that our team has provided quick responses, excellent service, and helped you resolve issues with ease. It's always a ...
great app overall, and the customer service is Amazing
Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!