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So far so good
Great and quick service!
customer service is nice and answers super fast
It's been a great experience so far the support team are very helpful
They have lots of products and make importing products quite easy and straight forward. I have reached out multiple times and customer service is always helpful and extremely quick. Thank you very much Zendrop for helping a beginner dropshipper so much!
We contacted the support chat Sunday Evening for some help in connecting Zendrop to our store. We received an email saying we weren't connected but we were connected yesterday so something had gone wrong. The help that we received was top notch professional! Our contact was very quick to help us get it all straightened out! Thank you very much!!
I highly recommend Zendrop for any entrepreneur using Shopify. Their platform has been a game-changer for my business. The support team at Zendrop is exceptional, always available to assist with any questions or issues that arise, no matter the situation. I've never encountered any problems with their service, which speaks volumes about their reliability and dedication to customer satisfaction. Additionally, their shipping speeds are incredibly fast, ensuring that my customers receive their products promptly. This level of efficiency and support makes Zendrop an invaluable partner for any Shopify entrepreneur looking to streamline their operations and enhance their customer experience
I had an issue with my account but Theresa from customer service was amazing. I somehow initiated both a yearly and monthly subscription but she was able to correct my account in very short order. The chat bot and live chat is very easy and efficient. No time wasted which I really appreciated.
I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Really helpful and quick to respond.