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Mostly worked good except for payment. They billed us for more product than we had used and have not been very helpful in this regard.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
zendrop... i do not have a good story to tell. i am a beginner at this shopify store for fashion jewelry. i paid webdesigner to put together our site with about 65 beautiful pieces. i first chose dsers for the first setup and used aliexpress for product...it looked good but delivery was slow and the packageing was a plastic bag...not good for sales....so 2 months into this i switched to zendrop. ...
We’re so sorry to hear about the difficulties you've experienced, especially as you’re getting started with your Shopify store. We understand how frustrating it must be, and ...
Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub
We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details ...
Their CS (Jemima) was great.
However... I personally ordered a product which took 14 days to arrive in Florida. On top of that, the product (suitcase coffee cup holder) did NOT function as intended.
Stay clear, if you don't want frustrated customers!
Thank you for sharing your experience! We're glad to hear that Jemima was able to assist you with the webinar, even with the tech issues.
I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed.
While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. ...
Vente inexistent apres 2 semaines, service a la clientele (au vender)introuvable,impossible de savoir si le site que vous mavez vendu est fonctionnel 2 semaines sans aucune vente,prix t-SHIRT BEAUCOUP TROP CHER !
We're sorry to hear that your experience wasn't ideal. We'll reach out to you to further assist you with your concern.
i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed
We’re sorry to hear about the difficulties you faced. We’ll be in touch to provide you with further assistance.
The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
UPDATE 01/07/2025:
I am so frustrated with Zendrop! I haven't had my store up and running for very long and I just received my first order a couple of days ago. I have to cancel that order because the supplier is out of stock for the item that was purchased. Now, I know Zendrop is not the supplier. But Zendrop works with those suppliers and if the supplier is out of stock, that should be ...
Thank you for sharing your feedback with us and we are sorry to hear that your experience was less than ideal.
To assist you with this, we have reached out to you directly ...
Some of my products have been in processing for 9 days. Not the best when you are trying to make a good impression with influencers!