レビュー (10,400)

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の14%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月2日

New to dropshipping. Kinda scared sh*tless, actually, but doing it scared because something has to happen. I first heard of Autods and started seeing people talke about Zendrop. Saw nothing but great things about their support. Well, I signed up got stuck and just had my first interaction with "Zendrop Jacob." Everything I knew about their support was 100% accurate! Jacob was patient, detailed in their answers, and very professional! I say all this because I was a customer service phone rep for over 25 years, and I will go the distance for fantastic support and/or services as a consumer. Look, choose Zendrop and get a great product with great support! Besides, they have alot to offer!

Super Viral Buys
アメリカ合衆国
アプリの使用期間:約1年
Zendropが返信しました 2025年1月28日

We’re sorry to hear about your recent experience, and we understand how frustrating this can be. Your feedback is important, and we apologize for any inconvenience caused. Our team will reach out to assist you further and work towards a solution. Thank you for your patience.

2025年1月6日

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

Superhero Gear
イギリス
アプリの使用期間:5年弱
Zendropが返信しました 2025年1月14日

Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ever need support or have any questions, we're always here to help!

2024年12月28日

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

Sleetfeet
アメリカ合衆国
アプリの使用期間:10ヶ月
Zendropが返信しました 2025年1月14日

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!

2024年12月16日

Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!).

What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!

Easeshoppy
イギリス
アプリの使用期間:7ヶ月
Zendropが返信しました 2024年12月20日

Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!

2024年12月28日

Exceptional Support and Service – Zendrop Goes Above and Beyond

I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers.

Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer.

It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support.

I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!

3 Little Things
アメリカ合衆国
アプリの使用期間:5ヶ月
Zendropが返信しました 2025年1月14日

Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!

2025年1月16日

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

The Sennett Store
イギリス
アプリの使用期間:約1年
Zendropが返信しました 2025年1月24日

Thank you for the great feedback! We're so glad to hear that our team was able to help resolve every issue you faced. Your recommendation means a lot to us, and we're always here to assist you with anything you need!

2025年1月15日

Excellent support from Jo, helping me to clean up and set up the account with Shopify.
Moreover, have been using zendrop since a while now, no issue to give on their service and support

Extremewill
アラブ首長国連邦
アプリの使用期間:6ヶ月
Zendropが返信しました 2025年1月17日

Thank you for your wonderful feedback! We’re so glad Jo was able to assist you with cleaning up and setting up your account with Shopify. It's great to hear that you've had a smooth experience with Zendrop overall. Your continued trust means a lot to us, and we’re here whenever you need further support!

2025年1月24日

⭐⭐⭐⭐⭐

Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

Tech Trove Innovations™
カナダ
アプリの使用期間:12ヶ月
Zendropが返信しました 2025年1月28日

Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for you and that our coaching support has helped you every step of the way. It's great to know you're feeling confident in managing and scaling your store. If you ever need further assistance, we're always here to help. Best of luck with your business, and we appreciate your high recommendation!

2024年11月25日

Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!

The Stylish Turtle
アメリカ合衆国
アプリの使用期間:1年以上
2024年12月25日

Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company

PawsMartOnline
アメリカ合衆国
アプリの使用期間:1年以上
Zendropが返信しました 2025年1月6日

We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you further and work toward a resolution. Thank you for bringing this to our attention.