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I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!
I had I problem with my 3DS authentication but Nyka at Zendrop support helped me resolve this issue which I think deserves a review! She was patient and kind.
As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.
Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!
I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research
Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours.
All in all a great app and great organisation!
Zendrop has been a game-changer for my Shopify store with its fast shipping and high-quality products. Their user-friendly interface and automated fulfillment save me a lot of time. The customer support is top-notch and always ready to help. Highly recommend for anyone in the dropshipping business!
Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.
I absolutely like doing business with Zendrop. great fulfillment, fast processing and shipping, create after sale customer service, they always give me options to satisfy my clients to my best ability. and the ali express import extension works great, saves you some time importing products, and live support are fast and reliable. i have the plus plan which givers access to Zendrop academy, includes coaching call sessions, a lot of valuable courses to help you start your dropshipping journey. i definitely recommend zendrop, great DP app!
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