レビュー (1,481)

総合評価
4.5
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年11月25日

Starting out in the world of dropshipping, my biggest challenge was finding a reliable supplier. After days of research I decided to go with Zendrop. I found their platform much easier to navigate compared to other sites, and their customer support has been excellent. they always respond to my messages and address my questions, no matter the day. So far, I’m very satisfied and feel comfortable with them.

My Store
ベネズエラ
アプリの使用期間:7日
2024年10月2日

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Sojourn
イギリス
アプリの使用期間:3ヶ月
Zendropが返信しました 2024年10月4日

Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your recommendation means a lot to us!

2024年9月16日

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Paws N’ Chill
アメリカ合衆国
アプリの使用期間:4ヶ月
Zendropが返信しました 2024年9月18日

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

2024年6月24日

Zendrop is one of the best quality supplier platforms for Dropshipping. Their support team responds almost immediately, and they offer a wide range of high-quality products. I really appreciate their quick customer support as you receive answers in seconds, unlike other supplier platforms where you might have to wait for days.

Babylon
ドイツ
アプリの使用期間:9ヶ月
編集日:2024年10月17日

I started using Zendrop in May 2024 when I set up my Shopify store, opting for the $79/month plan based on Shopify’s recommendation. As a newcomer to dropshipping, it took a few months to get my store running smoothly, but once I started making sales, I quickly encountered issues with Zendrop.

Unfortunately, Zendrop frequently dropped the ball on orders. They would process an order, only to notify me days later that the product was out of stock. On one occasion, they informed me—after several days—that an item couldn’t be shipped to a U.S. address. I also encountered products with incorrect descriptions or images, and even fake products that violated patent laws. The lack of proper size charts and unclear color variant labeling, such as "4456" or "style 1," added to the confusion.

One of the most frustrating experiences was when Zendrop charged me more than the listed price for a product. After confirming the original price on their site, I contacted customer service, only to be put on hold for 30 minutes. I was eventually told the price had changed, and they refused to honor the price that was currently listed.

These issues, while seemingly small, compounded over time and negatively impacted my business and my customers' experiences. I’m disappointed with Zendrop and their lack of reliability so for my business I will be looking for a different drop shipping vender.

The Next Door Neighbor
アメリカ合衆国
アプリの使用期間:約1年
Zendropが返信しました 2024年10月10日

Thank you for your feedback! We’re glad to hear that you find our customer service great and accessible.

2024年8月29日

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

RevitaBand
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年6月29日

So far I only needed support so I only can write about it.

I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.

With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.

So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!

Bloomyx
ハンガリー
アプリの使用期間:22日
2024年10月17日

I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!

My Store
オーストラリア
アプリの使用期間:約2ヶ月
2024年10月31日

Support is on point with responding/reaching out to manufacturers about products/listings. Very easy to find what your looking for and I appreciate the transparency of the platform. No hidden fees and importing a product is so simple to do. I use the plus version and i'd say it's worth it for the price

Seraphae
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zendropが返信しました 2024年11月8日

Thank you for your great feedback! We’re so glad to hear that you’ve had a positive experience with our support, product listings, and the overall transparency of the platform. It’s fantastic to know that the Plus version is working well for you and that importing products has been simple and seamless. We really appreciate your support and are excited to continue helping you grow your business!

2024年7月30日

best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.

Dreamy Home
カナダ
アプリの使用期間:2ヶ月