レビュー (10,194)

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の14%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月1日

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

HomeWald
ドイツ
アプリの使用期間:3ヶ月
2024年11月5日

I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!

Oredon Shop
ドイツ
アプリの使用期間:12日
Zendropが返信しました 2024年11月7日

We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, especially after investing so much time and money. We appreciate your feedback, and we’ll be reaching out to assist you further in resolving this matter.

2024年7月24日

I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over

Holidays Are Everyday
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年10月8日

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
Zendropが返信しました 2024年10月9日

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

2024年11月11日

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

LimitlessDeals.shop
アメリカ合衆国
アプリの使用期間:15日
2024年11月8日

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
イギリス
アプリの使用期間:9日
Zendropが返信しました 2024年11月22日

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to know that we’ve been able to help you consistently and efficiently. We truly appreciate your kind words!

2024年8月22日

As a new dropshipper it is very easy app, to find all the needed products at really good prices and fulfillment.

Don't forget, everything for 0 money!

Exellent support services, answering everything you need at record time!

LILO-STORES
スウェーデン
アプリの使用期間:約1ヶ月
2024年7月30日

best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.

Dreamy Home
カナダ
アプリの使用期間:2ヶ月
2024年10月8日

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

PYJ IT Solutions
オーストラリア
アプリの使用期間:2日
Zendropが返信しました 2024年10月10日

Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.

2024年8月16日

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

The Family Store
アメリカ合衆国
アプリの使用期間:約2ヶ月