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Zendrop has been great. I have been watching their recorded videos to learn more about Dropshipping, which have been tremendously helpful in both setting up my Shopify store, adding products, preparing to run ads, and learning how to get organic traffic. I requested that a product be added to Zendrop and the product was added very quickly. They reached out to me promptly when a product was out of stock and offered a very similar item instead. I am very happy with Zendrop so far.
Thank you so much for your wonderful feedback! We’re really glad to hear that our training videos have been helpful in building your dropshipping journey - from setting up your Shopify store to preparing for ads and organic traffic.
It’s also great to know that our team was able to quickly assist with product sourcing and keep you informed with suitable alternatives. We truly appreciate your kind words, and please know that we’re always here to assist you whenever you need support!
-Darlene, Zendrop
Un timo. Me han cobrado si usarla, cuando dicen que puedes probarla gratuitamente es mentira. El cobro lo hacen desde shopify, el reembolso lo has de pedir a Zendrop directamente, en Zendrop no figura que me hayan cobrado nada.
Hola Emovio, gracias por compartir tus comentarios. Lamento mucho la frustración que esta situación te ha causado. Entiendo tu preocupación y puedo ver cómo el cobro después de que finalizara el período de prueba de 3 días pudo haber sido confuso. Me he puesto en contacto contigo personalmente por correo electrónico para conocer más detalles sobre tu caso específico, así podemos revisar lo ocurrido y ayudarte a resolverlo.
— Shiza, Zendrop
I appreciate not having to figure out how to approve the sale and reach out to the supplier like other platforms. Im not very tech savvy so it being an automatic thing is absolutely amazing!
That's so wonderful to hear, and we totally get it — not having to manually chase down suppliers and approve every order is a huge relief, especially when you're just getting started! We built Zendrop to be as seamless as possible so you can focus on growing your business without the extra stress. Thank you for sharing your experience with us!
- The Zendrop Team
I started my first Shopify store in 2017 and have worked with all major dropshipping apps. Zendrop is a reliable partner with easy to handle app, perfectly synced with Shopify, intelligent product search, good quality products and effective and polite support team. I like the AI support in various fields, too.
Thank you so much for your kind words and thoughtful feedback! We truly appreciate your support and are glad to hear Zendrop has been a reliable partner in your journey. It’s great to know you’re enjoying the features and support we provide. Wishing you continued success with your Shopify store, we’re excited to keep growing with you!
I' have never had a problem with Zendrop, as a matter of fact I've had a very good experience with these guys. The course modules were unexpected and very helpful, so were the lessons. The customer service, Tessa, Patty, ZDAI, and others were extremely helpful and very responsive. They also have a resource hub, which is Great. All in All I give a very good recommending. I would recommend.
Thank you for your kind review! We're glad you've had a great experience and found our resources helpful. We appreciate your support and wish you continued success, we’re always here for you!
Worst experience since day 1. I was testing produced boom l am charged $57. I have no funds to pay for what l did not expect and l am not going to allow yoh take my money like that. Payment keep bouncing back, AI helpdesk said l must de-link the products so system will not take my funds but it keep updating the nexg scheduled day to take my funds. I am pissed of. I have debit orders that l must pay with my bank and now zendrop is greedy for nothing
Hi Ronald, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Shiza, Zendrop Customer Experience
The ability of Zendrop employees to understand complex customer needs and provide tailor-made solutions is remarkable. Thank you very much Zendrop.
Wow, this truly warms our hearts! We work hard to understand each merchant's unique needs and provide solutions that actually work for their business. Thank you so much for recognizing our team's efforts, Baby Blissful Boutique. We're honored to be part of your journey and can't wait to keep supporting your growth!
Zendrop customer service has really been phenomenal! Every time I have had to contact them I’ve always received a quick response and they exceeded my expectations by answering all my questions and show so much concern about my issues I was having in my Shopify store, and even made me feel even more special with a follow up phone call from Darlene, checking to see if the issues I was having was resolved, or if they needed to continue to help me with it after I did not respond to them via email. You all are so reliable and so helpful and I appreciate you so very much for your help and your quick . If I could rate you beyond five stars, I would give you all 100+ that’s just how amazing you all are! thanks for your help again, and I know I can depend on your help in the future without a doubt. God bless you.
Thank you so much for sharing such an amazing review! We truly appreciate your kind words and the time you took to highlight your experience.
It’s wonderful to hear that our customer service has been reliable, responsive, and genuinely helpful. Follow-ups like hers are exactly what we strive for - making sure every issue is resolved and that you feel supported along the way.
Your trust and encouragement mean a lot to us, and we’re always here whenever you need assistance. Thank you again for your thoughtful feedback, and God bless you, too!
-Darlene, Zendrop
I’ve had a great experience using **Zendrop** for my eCommerce store. The platform is easy to use, order fulfillment is smooth, and it saves me a lot of time. Support is responsive, and overall it’s a reliable solution for serious dropshipping businesses.
Thank you so much for your feedback, Rimsha!! We really appreciate you taking the time to share your experience.
It’s great to hear that Zendrop has made running your eCommerce store easier, with smooth order fulfillment and responsive support. We’re glad the platform is helping you save time and providing a reliable solution for your dropshipping business.
We’re always here to assist you whenever you need support!
-Darlene, Zendrop
I had difficulty with the products I added to my Shopify store via Zendrop, as the products showed "unavailable" when they were actually in stock.
I contacted Jobelle, Zendrop customer service, and the assistance was top-notch.
I recommend Zendrop to anyone who appreciates top-notch customer support.
We're so glad Jobelle was able to turn things around for you! We apologize for the confusion with products showing as "unavailable" — that's definitely not the experience we want for you, and we appreciate you reaching out so we could help. It means a lot to hear that Jobelle's support made such a positive impression. Thank you for recommending Zendrop and for your continued trust in us!
- The Zendrop Team
