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Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!
Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!
As a newbie using zendrop it is easy to use for first timers and have everything you need to know.
Thank you for your feedback! We’re delighted to hear that you find Zendrop easy to use as a newbie.
Great and very easy, to find products, and easy to load to shopify store site. I loved it.
My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on.
I love their support service advisors. Very patient and helpful.
They will help you resolve any challenges, by taking you through.
We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!
I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :)
I'm only giving four starts not five because of the time I had to wait for someone to respond to me.
Thank you for sharing your experience! We're glad to hear that Shiza was able to resolve your issue quickly. We appreciate your feedback about the response time, and we’ll work to improve that. Your input helps us enhance our service!
Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times.
But the customer support is very helpful and helped me through out the whole thing
Thank you for sharing your experience. We’re glad our customer support was able to assist you, and we appreciate your patience. We’re sorry to hear about the issues with sample orders and shipping times and will work on addressing these concerns. Your feedback helps us improve!
Good and fast assistance from Juan, thank you for your help!
Thank you for your feedback! We’re glad to hear that Juan provided you with quick and helpful assistance.
I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.
Good app for dropshipping
Thank you! We're glad to hear that you find the app good for dropshipping. We’re here to support you as you grow your business! If you need anything else, just let us know!
Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.