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Update: Austin was able to follow up with me and assisted with all my concerns. They were very accommodating as well with my requests. I would recommend giving them a try.
If you already have another source for dropshipping, NEVER switch to zendrop. I made that mistake. Orders take forever, I ended up refunding customers orders. Only reason I am giving this 1 star is because I can't give it 0.
Thank you for reaching out and leaving us your feedback. We sincerely apologize for any inconvenience that you may have experienced.
Regarding the shipping times, we would like to inform you that our team does not keep stock of the products in the warehouse, and they are sourced as soon as the order is fulfilled. As a result, the estimated shipping times are around 15 days from China to the US, which is one of the best shipping times in the drop-shipping industry.
In regards to your specific order, we can confirm that our team has sourced the product and is currently in the process of fulfilling it, and it will be shipped to your customer soon. As a gesture of goodwill, we have initiated a refund for your order and will be shipping it to your customer for free.
Moreover, our team member has directly contacted you to assist you extensively and ensure that you get the best possible experience with our services.
Thank you for sharing your feedback here, and we assure you that we will continue to work hard to improve our services and provide you with the best possible experience.
Por enquanto esta atendendo minhas expectativas. Muito bom, simples de mexer e facilmente simples de configurar.
Using Zendrop to help me get established. Love all of the products to choose from, but I need to take more time and fully learn all of the functions.
I used this app to help me dropship. The only bad takeaway i could find was not all the products i tried looking for was able to be found
I had an emergency question early in the morning and they replied back in less than 30 mins. Also, everything that they say about shipping times and re-packaging items is correct. I'm so glad that I chose to go with zendrop. They really understand your needs and have put systems in place to help with that.
So glad to hear it!
Zen drop is very easy to use! I haven't got my store completed yet so haven't experienced all their services but finding and organizing product is very easy.
Import funktioniert sehr schnell und Zendrop hat eine sehr übersichtliche Produktauswahl mit gut beschriebenen Artikeln.
Pretty good site. Still figuring out how to use all the functions and stuff. The only thing i wish is to have more products.
Utilizei o Zendrop para me ajudar a encontrar e importar produtos para a minha loja. As integrações são boas e a centralização com varios forecedores agilizam bastante a operação.
Acho que poderia ter a customização de Variantes dos produtos, atualmente eles não tem uma opção para colocar uma outra descrição, fazendo com que apareca a descrição em ingles para os meus clientes.
Senti falta da possibilidade de edição de um produto que foi importado, uma vez importado para alterar algo precisa começar o processo do zero.
I am new to drop shipping and so far zendrop seems pretty easy to use and transparent with everything.