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Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.
We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..
Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone
They are best supplier I've ever worked with.
Thank you for the fantastic feedback! We’re thrilled to hear that you consider us the best supplier you’ve worked with. We appreciate your support!
I've been using Zendrop for about a month now. Here's my review:
Zendrop truly stands out from other suppliers. Zendrop has outstanding customer service that actually responds & listens to your concerns. They are truly willing to help every customer in order to improve your experience. Zendrop doesn't just offer fulfillment for your Shopify customers, they offer much more...
For instance: If you have the plus plan, you are able to join ZDA (Zendrop Academy) where you can ask all your questions and join live coaching calls of professionals.
If you want to sell a product which is not in Zendrop's catalog you can get it quoted in less than 48h.
Next to that shipping times are really fast.
If you like to bundle products together or have a subscription based product you can also do that.
And lastly if you want to start a brand, Zendrop will provide custom labeling. These are just a few of the many reasons why I chose for Zendrop. Thank you!
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
understanding, knowledgeable and willing to help
Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again
Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.
I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.
Thank you for sharing your experience! We're delighted to hear that Zendrop Support has been prompt and effective in resolving your issues. Your feedback is greatly appreciated!
Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!
We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!
I appreciate the customer support, quick and well informed
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer support. Your feedback motivates us to continue delivering the ultimate service!
very good service from nyka