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I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason
We sincerely apologize for the confusion and any inconvenience this has caused. It’s certainly not our intention to charge you for services you did not use. We’ll reach out to assist you further and ensure this is resolved.
Being new to the industry I have to say that the folks at Zendrop are very efficient and knowledgeable. They get back to you fast and always with a fantastic attitude, much appreciated
Zendrop has been fantastic! The integration with Shopify is seamless, and the product selection is great. Special thanks to Janelle for her amazing support.
Always great support and very fast response!
Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!
Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.
Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.
Jobelle was incredibly helpful!
I had an amazing experience with the Zendrop support team, specifically Jobelle. She patiently guided me through the process of sourcing products and provided clear, timely updates. Her professionalism and dedication truly made the process seamless. Highly recommend Zendrop for anyone looking for efficient dropshipping solutions with top-notch customer support!
Thank you for your feedback! We’re thrilled to hear that Jobelle provided you with exceptional support and made your experience seamless. We appreciate your recommendation!
I really appreciate Jobelle and her quick action to help us. We are new to this and she really makes the effort to help us understand the entire system. Kudos to Jobelle
Fantastic Customer Service. Helped me to resolve my issue speedily.
Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!
Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and Zendrop delivers that in spades. Highly recommend to anyone looking to streamline their dropshipping process!