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an was amazing. The team is always quick and eager to help. Well done!
I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much
It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Thank you, Joanna, for your help answering my questions.
best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.
I am new on Zendrop but everything look very intuitive and easy to use, also the team is responding pretty fast if you need help.
Tiene un soporte al cliente muy rápido y eficaz, Recomendado!!
Amazing staff, amazing service.
attentive customer service