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App is great so far, I did have an issue with the Subscription with Zendrop and Shopify not linking so I got charged twice.
Khubaib from Zendrop helped inform me what the issue was and everything is good now.
I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.
The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.
Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.
One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.
Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.
Zendrop is a great platform to find winning products and to also fulfill orders. Its easy to navigate and fulfill orders quickly on time.
I have been using zendrop over a year and very happy with it and recommend it to everyone.
I have the best experience dealing with customer support; shout-out to Juan for being incredibly helpful throughout the process. FIVE STARS.
Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems!
received support from Franz!
Amazing Customer service (God bless you Jinky from the support team). Replies within 1mn, and offered great help with my billing issue ! Wish all the Dropshipping companies were like Zendrop. I started using the product today, and even before I start using it for my shop, I am already delighted by the user experience, and my experience with the customer service team. Highly recommended !
The Shopify Zendrop app is the best for dropshipping. It integrates seamlessly with Shopify, simplifies order management, and tracks shipments efficiently. The user-friendly interface and automation save time, making it ideal for streamlining ecommerce operations. Highly recommended.
As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!
Great Service, there is always someone willing and available to help you .
I was having an issue with my subscription payment and Karrie came through and got it squared away in less than a minute, she made sure she understood what was needed, didn't run through a bunch of scripts, straight to the point so I could get back to running my business.