レビュー (10,206)

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の14%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年11月15日

I use this app to do my sourcing and fulfillments. I really like the user interface and how easy it is to navigate and get tasks done quickly.

cold and hot headache cap
エストニア
アプリの使用期間:5日
2023年1月15日

seems good so far. I guess I'll find out more after orders start coming in! I haven't actually had any returns or orders but am looking forward to it.

KJW Electronics
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年10月6日

I like this app a lot there's a lot of popular products and the prices are reasonable and shipping is solid

Koro's Marketplace
カナダ
アプリの使用期間:2ヶ月
2023年3月12日

Zendrop is user friendly and with just a few clicks, my shopify store is loaded with great products!

Josie & Rusty
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年1月18日

Ainda estou iniciando. Creio que poderiam ser feitas algumas melhorias nas configurações para pc para ficarmos 100% autônomos, mas estou me adaptando bem. :)

TATIFORTATI
ブラジル
アプリの使用期間:2ヶ月
2023年2月19日

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Guilherme Guedes
ブラジル
アプリの使用期間:5日
2022年10月26日

It was simple and easy to set up. Only issue was waiting for the quotes to come through but once that happens it'll make the store run smoothly.

Goose Plushies
オーストラリア
アプリの使用期間:5日
編集日:2023年4月13日

Update:
The customer success team reached out to me and we were able to sort out the problem. They were quick and helpful.

Original:
Very slow customer support that does not help.

For around 3 weeks I am now talking to the customer support and it's been a cumbersome nightmare.

I am asking a simple question to link multiple zendrop products to one product with multiple variants on Shopify.

Support is evading questions & problem descriptions, asking "Why do you even want to do that and taking multiple days to respond"

I sent all the zendrop product Ids and asked to just create a zendrop product on their backend that contains all the variants because the approach that the support told me to do does not work for my use-case at all.

This has been straightly ignored and after 7 days (And I even asked if there was an update after 4 days) answered with:

"It looks like your products are able to be linked. I am a little confused on what you are needing to be done on our end.

Do you know what the steps are to receive a quote on your products? To receive a quote we require a sale on the product first. "

So as a PLUS user with access to 24/7 support, that's the answer I receive.

Btw I tried linking the products but they are not shown in the search results when you try to link a product.

He could already see that I successfully quoted many products so it was obvious that I know the requirements. To me, it feels like he is just trying to keep the conversation going and is enjoying wasting other people's time.

I also mentioned other problems, for example instantly declined quotations, which he ignored.

I was very respectful with their customer support but they definitely are not respectful of your time.

Penlit
中華人民共和国香港特別行政区
アプリの使用期間:5ヶ月
Zendropが返信しました 2023年3月3日

Hi there! I appreciate the honest and transparent review. I'm sorry to hear about the less than exceptional experience you've had so far with our Customer Success team. This is absolutely not the standard we hold ourselves to, and I truly believe that this was simply a misunderstanding or a lack of training on that particular topic which we will 100% address. I just shot you an email so we can dig into this together. I hope to hear back from you soon!

2023年1月10日

really helping to dropship products thank you zendrop ...............................................

Lookbetter
ドイツ
アプリの使用期間:2ヶ月
2023年10月26日

My experience with Zendrop has been great. I've used other drop shippers before and this one rocks. The products and great and the platform has been easy to work with. Customer service is very courteous and helpful when needed. Zendrop is my first go to

BARK or PURR
アメリカ合衆国
アプリの使用期間:5ヶ月