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very good and fast service no joke
Good app for dropshipping
Thank you! We're glad to hear that you find the app good for dropshipping. We’re here to support you as you grow your business! If you need anything else, just let us know!
Response times are a little long but good experience so far with the actual fulfillment side of things.
We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.
I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.
Satisfied with the Customer service
Janelle and Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!
Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!
Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop
The customer service is great though and you can answers very quickly and the staff is super friendly.
This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners
Also a big plus is being able to import from aliexpress but that is available on the higher tiers now
Great app for beginners and experts. Very easy to use.
Thank you for your feedback! We're glad to hear from you.
They provide fast response and support. Recommended.
Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.