Recensies (10.161)
Verfijnen
-
Op beoordeling
Zendrop has a nice looking and easy to use application. Works well and their customer support is rather good as well. No faults so far. We just wish there was a more extensive catalogue of products (especially with custom/personalised goods). Branding feature is only available who are willing to spend big bucks, and that's not us I'm afraid.
So far so good, good customer service!
I've been using Zendrop for my dropshipping and print-on-demand (POD) business, and I couldn't be happier with the results. The platform offers a seamless experience from product sourcing to order fulfillment.
One of the standout features of Zendrop is its user-friendly interface. Navigating through the dashboard and managing orders is incredibly intuitive, saving me time and effort. Integrating my store with Zendrop was a breeze, thanks to its seamless integration with Shopify.
The quality of products available through Zendrop's suppliers is exceptional. Whether it's apparel, accessories, or custom-printed items, my customers have been consistently impressed with the quality of their purchases. Plus, Zendrop's fast shipping options ensure that orders are delivered promptly, enhancing the overall shopping experience.
What sets Zendrop apart is its excellent customer support. Whenever I've had questions or encountered issues, the support team has been quick to respond and resolve them. Their dedication to customer satisfaction is truly commendable.
Overall, Zendrop has exceeded my expectations as a dropshipping and POD solution. It has streamlined my business operations and enabled me to focus on growing my brand. I highly recommend Zendrop to anyone looking for a reliable and efficient platform for their e-commerce business.
Nothing but good things to say about Zendrop. The best thing is they always have someone helpful available to chat to, the service is excellent.
They've always keep to their word when it comes to shipping times and replacements/refunds. I will always use Zendrop for my current and future drop shipping endeavors even if they don't have something I want to sell, their range of products is great anyway.
I was a zendrop fan unti my first order was placed by my room mate, who was wanting to help me get my first sale, which is often the hardest one o get. I recieved a fraud alert, in big red letters saying there was a hi probability it would be a charge back,, Id like to know why and how this conclusion was reached when all the criteria was met with flying colors. every one of the markers was positive. after reading the explanation, you know, the one that says everything was all good and positive, I was dumbfounded, as was my roommate who was sitting there with me when this all happened and neither of us could understand why the alert came up. Hes very responsible with his money, he had more than enough to pay for his order, in fact the money was paid for the purchase very quickly. He wanted that massager as well as a few other things, to which he also told me hed be making his purchases elsewhere. Hes never been told before that hes a high risk to buy anything anywere, but he told me thats why he will go elsewhere to make his purchases. Even after I asked zendrop to fulfill the order, and said it was my room mate, I was told NO! Im very seriously thinking of getting a different supplier as this is not how I will choose to operate my business. This breaks my heart, as I loved how easy and user friendly your company is but I also know that i cant work that way.
Id like to first say that I love your app and love how easy it is to integrate your products to my store,,, I appreciate all that. I understand now who made the choice not to fullfill my order and I will be reaching out to shopify . Your employees were very kind and eager to help me in all of my frustration. I was holding blame with the wrong folks. I will say that the reason Im giving 5 stars is because of the willingness to help me and the empathy shown me by your staff. needed someone to listen to me and they did, they werent quick to judge me, they listened., thats a very important skill/trait to have in customer service..otherwise i guess i still would have given a 5, just because i love you guys and your app. thank you for listening to my frustrated and angry attitude, I did do my best not to be obnoxious or rude,,,, thats not me.. so thank you.. ill share my frustrations with the proper people.
Great experience, also very helpful and friendly support!
Zendrop is a dropshipping game-changer. Finding high-quality products is made simple by its comprehensive product catalog, which covers a variety of niches. Order management and store setup are made easier by the user-friendly interface and seamless connectivity with platforms like Shopify. Time is saved by automated order fulfillment, and prompt customer service guarantees that any problems are resolved right away. In general, anyone who is serious about becoming successful at dropshipping needs to have Zendrop.
Have a wonderful experience with Mariane, guide me to the process i was in need of help!
Once you find the link for support, customer service is always helpful. After a couple of false starts, I am finally able to get up and running with my second store.
The app works like most others of it's type but the two things that set them apart are the quality control in their CN warehouse and the customer service. The down sides are the shipping times which are usually a day or so longer, the prices when starting out although your plan extends to all stores you own which makes up for it, and the lower tier plans lack of tools like AliExpress imports.