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If i could make 0 l would, the app is terrible, you are writing that it ships to many countries in fact i added some produczs to my store and tested if it sends to my location or not, and it did not, i tried Germany, i tried USA and i tried Georgia, non of them is working so if you are not sending in the main countris of the world than what the point lf the app? Thanks that did not bought premium, i am not recommending this app if you want to start droppshiping
Thank you for sharing your feedback. We have reached out to you via email to assist you with this.
Zendrop's system is preventing me from downgrading.
Zendrop's system also doesn't use my sign in when your system forces me to submit a request. so when we are forwarded to submit a request we are not logged in. Your system then says you haven't received the request and to check email.
Email says sign up for new account because your system doesn't let us logged in peoples be logged in when submitting a request.
Then we have to go back to the support place and login then attempt another request. 1 out of 7 attempts seems to have submitted.
But then another email response of please create an account. It has been over 4 business days since the suppossed successful request with zero communication from Zendrop. Further trying to frustrate us into leaving it alone and not downgrading. Forcing us to come to email and complain. Forcing us to come here and review.
2 days from now i will submit at better business.
This is lawsuit stuff.
Hey there! I'm really sorry to hear about your issue being able to properly and efficiently submit a request for help. This is not at all the way we have intended this to work, and we're always doing everything we can to improve the support flow. I'm going to shoot you an email to dig into this with you asap. I hope to chat with you soon.
vamos ver como funciona ai reavalio melhor . aparentemente é uma boa plataforma,... pois nem tudo é um mar de flores
Hey there! Thank you very much for the honest feedback. I do hope that you have a great experience with Zendrop from start to finish and come back with a 5 star review. Please don't hesitate to reach out to via email at joshua@zendrop.com if you have any questions or require assistance.
overpriced
Thank you for your feedback on this. We have reached out to you via email to assist you with this. Excited to get this to a resolution.
Garbage they couldn't give me an explanation on why they couldn't deliver to the third biggest city in the U.S in there own words "We regret to inform you that, at this time, we are unable to ship to the countries you've mentioned. We understand your interest and we are actively working on expanding our shipping capabilities" ? doesn't make sense glad it was a free trial but that goes to show you these people just want your money , super high shipping fees bad customer service and overpriced.
Thank you for sharing your feedback with us. On this we have reached out to assist you via mail. Excited to get this to a resolution!
Clothes and shoes, little else.
Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.
I don't have any experience with Zendrop.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
We have tried this plugin for 3 days. The publishing process of a product within our store was working fine in the beginning but then it broke all of a sudden. We tried to reach their support without any success. They have an AI Bot which is useless as you cannot create a ticket and eventually, we never had any meaningful communication with them. We cannot imagine what might happen with the orders when the basic functionality (import and publish a product to your store) doesn't work. The funny thing is that they market the service with the label 24/7 support. We would say 0/0 support in our case. We tried to uninstall and install the plugin as we thought that this could fix our issue but it didn't.
Thank you for sharing your feedback with us.
To assist you with this Austin from our team has reached out to assist you with this.
Looking forward to assisting you with this and getting this to a resolution.
Currently waiting for BRAD to respond b/c outside of your reply to this REVIEW no one has bothered to respond to ANY of my messages. Hopefully Brad will respond soon and resolve this issue b/c I'm extremely unhappy and will not be happy until I receive a FULL REFUND.
I would never recommend this APP to anyone. I downloaded the APP for the free trial. I deleted the APP before the free trial ended and never uploaded any products of theirs to my site. To my dismay Zendrop still withdrew $399.99 out of my bank account despite not using any of their products or their APP. They claim express emailing well that isn't accurate either because I've yet to get a response.
Hi, thanks for the feedback! We would never withdraw money from your account without your consent, especially if you did cancel your free trial. Are you emailing us at support@zendrop.com? Someone always responds within 30 minutes so if you haven't gotten a response yet, please email brad@zendrop.com (our COO) and he'll handle your situation personally and make this right! Cheers :)
precisa investir na plataforma para começar usar e pra que esta começando fica complicado, poderia pelo menos ter um limite pra testa 7 dias não da nem tempo de chega o produto no cliente e ter um feedback
If you'd be willing, I'd love to have a conversation with you about this to hopefully turn your experience with Zendrop around. Please shoot me an email at joshua@zendrop.com at your earliest convenience. I hope to chat with you soon!