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Love the platform, they also have great customer service. It's been especially great working with Ian, he's very knowledgeable and will personally help you resolve your issue.
Thank you for the wonderful feedback! We're thrilled to hear you love the platform and had a great experience with Ian. Your appreciation for his knowledge and support is much appreciated!
as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit
How amazing this application and how easy it is, I appreciate the support team For the support in any time
Thank you for your review. We're glad to hear it from you.
Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!
We’re thrilled to hear that Jobelle was able to help you with the free trial promotion! It’s fantastic to know you’re enjoying Zendrop.
I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over
Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.
Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a lot to us!
They were supper helpful when needed at anytime of the day. I appreciate the fast replies
Thank you for your kind words! We’re glad to hear our team was super helpful and that you appreciated the fast replies. Your satisfaction means a lot to us!
I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again
Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.
The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time
Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!