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Awesome.
Ian even looked into the status of my order without me asking. I should have asked, but I didn't. Ian got to the bottom of the problem and solved it in one go.
He even provided a simple way to deal with similar problems in the future. He basically provided a process that any business owner should use, which I will put into my SOP from now on.
Thank you so much, Ian, for being Awesome.
My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!
We’re sorry to hear about your experience and appreciate your honest feedback. We understand your concerns regarding pricing and fees and are continuously working to improve the value we provide. Allow us to reach out to you via email and provide further assistance.
As an utterly satisfied user of Zendrop - Dropshipping & POD, I can confidently say that this platform has revolutionized my e-commerce business. From the moment I integrated Zendrop with my Shopify store, I was impressed by its user-friendly interface and comprehensive features.
The automated fulfillment service has been a game-changer for my daily operations. Once an order comes in, Zendrop takes care of everything - from processing to shipping and branding - without any intervention on my part. It has freed up countless hours, allowing me to focus on growing my business and marketing .
The customer support team at Zendrop deserves special mention. Available 24/7, they've been incredibly responsive and helpful whenever I've had questions or encountered issues. The support staff are knowledgeable and always provide effective solutions quickly with great empathy and attitude.
Zendrop, you have exceeded my expectations in every aspect of dropshipping! I highly recommend Zendrop to anyone looking to streamline their dropshipping operations and take their online store to the next level:).
I recently had a concern about my billing cycle and reached out to Zendrop's support team. Harvey, the representative I spoke with, was incredibly prompt and helpful in resolving my issue. He took the time to explain the breakdown of my bill, which I greatly appreciated. As someone new to Zendrop and Shopify, this level of support has been very reassuring. I look forward to continuing to work with Zendrop and highly recommend their service!
Thank you for sharing your experience! We're so glad to hear that Harvey was able to resolve your billing concern promptly and provide clear explanations. It’s great to know that the support has been reassuring as you navigate Zendrop and Shopify. We appreciate your recommendation and look forward to continuing to support you!
As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.
Very helpfull stuff. Big selection of products and option to find new products and it actually works. I found a product I want to sell, requested it and the next day it was ready to sell.
Thank you for the fantastic feedback! We're thrilled to hear that you had such a smooth experience with finding and requesting new products. It's great to know that the process worked so quickly for you! We're excited to continue supporting you as you grow your business.
I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.
Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.
Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone
Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!
Great Dropshipping Platform!
Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!
Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!