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In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use
Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.
Well I having issues with my first order so is about a month and I still haven't received my order
Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.
They prey on the drop shippers with no experience.
I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!!
It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving ...
Thank you for sharing your review. We have reached out to you via email to assist you with this.
Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub
We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details ...
UPDATE 01/07/2025:
I am so frustrated with Zendrop! I haven't had my store up and running for very long and I just received my first order a couple of days ago. I have to cancel that order because the supplier is out of stock for the item that was purchased. Now, I know Zendrop is not the supplier. But Zendrop works with those suppliers and if the supplier is out of stock, that should be ...
Thank you for sharing your feedback with us and we are sorry to hear that your experience was less than ideal.
To assist you with this, we have reached out to you directly ...
Some of my products have been in processing for 9 days. Not the best when you are trying to make a good impression with influencers!
Good for service, No products available in US Warehouse though, it would be better to add more products to US warehouse because 2 to 3 weeks deliveries doesn't work anymore
I have been using Zendrop the last 3 Months. It started well:
Easy to manage the orders and the chat replied quickly.
But it seems that ZENDROP HAVE ONE BIG ISSUE. The avaiblity of items is bad and I barely find an item which sells without having any alternative item needed or which is out of stock. I mean for 10 sales made 5 of them cant be fulfullied as it is and need to find a different ...
Thank you for sharing your feedback with us. On this we have reached out to you via email to understand this in detail and assist you with this.
Excited to get this to a ...
shipping is to high
Thanks for sharing your review. We have reached out to you via email to assist you with this.
This experience has not been good. Importing a product from zendrop to my store has been impossible to do. Not sure why I can't do the system override for products so you guys fulfill them and they populate on my store but this has not been a good experience. Maybe someone can help
I just emailed you a moment ago in hopes of discussing all of your issues in greater detail. Please respond back to that at your earliest convenience. Talk soon!