Recensies (10.423)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
27 november 2024

I purchased a 1-year plan but I didn't know how to connect it to my store. Fortunately, two customer service agents (Leigh & ivan) helped me out. They replied quickly and made sure that all of my concerns were taken care of.

Whimcy
Canada
7 maanden gebruiken de app
18 februari 2025

Rafaela is very quick to respond. She was also very polite and professional when handling my concerns. Im new to Zendrop and so far, they have been fantastic.

MNM1
Canada
2 maanden gebruiken de app
Zendrop heeft geantwoord 21 februari 2025

Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!

10 december 2024

I would recommend Zendrop to anyone doing dropshipping, based on customer service, thus far. I felt compelled to say they have a very helpful customer service team, and I want to specifically highlight, Khubaib Khan. He demonstrated extreme patience and care with me, a very technologically deficient individual. He spent the time and walked me through every step of the way in setting up and ...

My Store
Verenigde Staten
15 dagen gebruiken de app
Zendrop heeft geantwoord 13 december 2024

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Khubaib provided such dedicated and patient support. It’s wonderful to know that our ...

2 december 2024

I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.

V1Uno Shop
Verenigde Staten
3 maanden gebruiken de app
3 januari 2025

Liz was great! She responded quickly and made everything clear. Thank you!

zeniva
Verenigde Staten
5 maanden gebruiken de app
Zendrop heeft geantwoord 14 januari 2025

Thank you for the kind words! We're so glad to hear that Liz was able to assist you quickly and clearly. We truly appreciate your feedback, and we're always here to help if ...

20 februari 2025

Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU

Musthavez
België
3 maanden gebruiken de app
Zendrop heeft geantwoord 24 februari 2025

Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!

8 december 2024

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

L' Ambiance
Griekenland
Ongeveer 2 maanden gebruiken de app
Zendrop heeft geantwoord 20 december 2024

Thank you for your thoughtful feedback! We're glad to hear that you’re satisfied with the support and the quality of service, even though the initial cost might seem higher. ...

16 januari 2025

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Onyrio
Verenigde Staten
3 maanden gebruiken de app
Zendrop heeft geantwoord 24 januari 2025

Thank you for your kind words! We're so happy to hear that our team has provided quick responses, excellent service, and helped you resolve issues with ease. It's always a ...

9 december 2024

Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.

DRB
Verenigde Staten
12 dagen gebruiken de app
Zendrop heeft geantwoord 20 december 2024

Thank you for sharing your experience! We're so glad Jo was able to help you resolve the issue and guide you through connecting the right account. We appreciate your patience ...

4 februari 2025

great app overall, and the customer service is Amazing

Zavos
Nederland
Ongeveer een jaar gebruiken de app
Zendrop heeft geantwoord 11 februari 2025

Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!