Recensies (10.425)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
2 december 2024

I am a new user, learning about the App. I have yet to experience more but the interactive and swift customer assistance is amazing! Looking forward to consistent success. Came in confused about my current plan and received awesome customer assistance, explanation and a satisfying resolution. Grateful for Zendrop.

V1Uno Shop
Verenigde Staten
3 maanden gebruiken de app
Bewerkt 29 december 2024

I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!

12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib!

GNS Beauty & Personal Care
Verenigde Staten
3 maanden gebruiken de app
Zendrop heeft geantwoord 26 december 2024

Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!

3 januari 2025

Liz was great! She responded quickly and made everything clear. Thank you!

zeniva
Verenigde Staten
5 maanden gebruiken de app
Zendrop heeft geantwoord 14 januari 2025

Thank you for the kind words! We're so glad to hear that Liz was able to assist you quickly and clearly. We truly appreciate your feedback, and we're always here to help if you need anything else!

20 februari 2025

Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU

Musthavez
België
3 maanden gebruiken de app
Zendrop heeft geantwoord 24 februari 2025

Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!

8 december 2024

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

L' Ambiance
Griekenland
Ongeveer 2 maanden gebruiken de app
Zendrop heeft geantwoord 20 december 2024

Thank you for your thoughtful feedback! We're glad to hear that you’re satisfied with the support and the quality of service, even though the initial cost might seem higher. It's great to know that the timely and reliable shipping makes the investment worthwhile for you. We appreciate your support!

16 januari 2025

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Onyrio
Verenigde Staten
3 maanden gebruiken de app
Zendrop heeft geantwoord 24 januari 2025

Thank you for your kind words! We're so happy to hear that our team has provided quick responses, excellent service, and helped you resolve issues with ease. It's always a pleasure to assist you, and we truly appreciate your feedback! If you need any further help, don’t hesitate to reach out.

9 december 2024

Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.

DRB
Verenigde Staten
12 dagen gebruiken de app
Zendrop heeft geantwoord 20 december 2024

Thank you for sharing your experience! We're so glad Jo was able to help you resolve the issue and guide you through connecting the right account. We appreciate your patience, and we're happy to hear the issue was fixed!

4 februari 2025

great app overall, and the customer service is Amazing

Zavos
Nederland
Ongeveer een jaar gebruiken de app
Zendrop heeft geantwoord 11 februari 2025

Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!

20 november 2024

I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!

Flashylashes
Oostenrijk
2 maanden gebruiken de app
9 december 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Swaggerdad
Verenigde Staten
11 maanden gebruiken de app
Zendrop heeft geantwoord 20 december 2024

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!