Zendrop ‑ Dropshipping & POD

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Good customer service and easy to use. Well organised and once an order comes in everything is done by Zendrop to get it to the customer. I would recommend however it is on the pricier side and in order to get custom packaging you need to already be selling a lot so may not be as friendly for brand new businesses.

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

This is a very good app for anyone who wish to start in the ecommerce business. They offer tons of support and many tutorials, courses to guide you through your journey. This is worth paying for just for the knowledge.

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours.

All in all a great app and great organisation!

Es una app estupenda y la atención al cliente es perfecta, el asistente Jacob me ayudó muchísimo.

I saw you could add 1 million products but now with a monthly limit of 1 thousand after a thresh hold!What else I'm looking for in an app is to be able to drop ship from any were to any where! and an easier way to drop-ship exclusively high ticket products

I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.