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Great and fast customer service! Janelle answered all my questions easily in the chat box : )
good experiences with zendrop
Thank you for sharing your positive experiences with Zendrop! We're glad to hear you're having a good time with our services.
Zendrop's efficient automation and reliable suppliers make running my online store a breeze. The fast shipping times have significantly boosted my customer satisfaction. Five stars
They have a great Support Team! And a lot of cool items!
Thanks Zendrop
Zendrop has been very helpful every step of the way. Thank you to Jinky!
Very helpful. Thanks Nyka.
great support ever
Thank you! We’re so glad to hear you think our support is great.
They have good products and it is easy to list them to shopify because the products don't need much editing in product list. Shipping time fast too :)
Customer service is top notch!
The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.
Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.
With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.
very goog app
Thank you for the great feedback! We’re so glad you’re enjoying the app!