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I'm having a small issue with a product ordered and within a minute of reaching out through chat I got to talk to a live person. Jobelle is nice and professional and easy to communicate with. I love the customer service and ease of being able to get a hold of someone who wants to solve the problem. Very happy with Zendrop so far!
Very quick to repond via chatbox and really helpful - answered all of my questions!
The customer support was quick to reply, patient and friendly. There also a bunch of useful features like Zendrop AI, and the Zendrop academy. Zendrop Plus definitely gives the most value since you get 200-300 dollars in credit which covers the fees for the Plus plan for at least 2 months, motivating you to work even harder so you can use this 'free money' and eventually make a profit for yourself along the way
I'd like to thank Mariane from the support team in particular for helping me resolve an issue I had. She really knew what she was talking about and solved my problem for me very quickly
Had a problem with an order and Cyril was more than happy to solve the problem. I will continue to use Zendrop for all the fine products they carry
good customer service
Mariane was amazingly helpful - she solved an issue I have been banging my head for in under 3 minutes! These guys are great, appreciate their services and kind approach. Has made a newcomer drop shipping experience much less stressful!
the best
Thank you for the review! Your support means a lot. If you have any highlights or features you particularly love, I’d love to hear about them!
The support is great! Fast, easy, overall great experience
The Zendrop 1 to 1 Help is Extremely Professional, they help you with Precision and Speed!
I am still learning the idea of all of this and the chat help feature has been great for learning. The AI chat can answer most questions but the real time conversation with a specialist helped clarify things. Love it so far.