Recensies (10.417)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
25 december 2024

Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a ...

PawsMartOnline
Verenigde Staten
Meer dan een jaar gebruiken de app
Zendrop heeft geantwoord 6 januari 2025

We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you ...

17 februari 2025

The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.

Venus Trendy Fashion Online
Australië
Meer dan een jaar gebruiken de app
Zendrop heeft geantwoord 21 februari 2025

We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up ...

2 februari 2025

Charging customers just to upload products onto their website whilst also making money on fulfillment. How greedy can you get? not to mention the lack of details and images provided.

Soho Silhouettes
Verenigde Staten
26 dagen gebruiken de app
Zendrop heeft geantwoord 11 februari 2025

We’re truly sorry to hear about your frustration with our service. We understand how important transparency and clarity are for our users. Our team will be reaching out to ...

26 januari 2025

Used to be a really good app, but not anymore. Since recently, they won't refund you anymore for products that customers want to return. This means it will cost you money anytime a customer wants a refund, making dropshipping with Zendrop not profitable anymore.

Sportso.nl
Nederland
3 maanden gebruiken de app
Zendrop heeft geantwoord 28 januari 2025

We’re sorry to hear about your recent experience, and we understand how frustrating this can be. Your feedback is important, and we apologize for any inconvenience caused. ...

15 december 2024

Easy to use however;

This isnt a free supplier website, it is based of the amount of products listed onto your store.

Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store.

This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.

Dr Neat
Australië
3 maanden gebruiken de app
Zendrop heeft geantwoord 19 december 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

26 december 2024

Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the ...

SwingMate
Verenigde Staten
Ongeveer een maand gebruiken de app
Zendrop heeft geantwoord 6 januari 2025

We’re sorry to hear about your experience and appreciate your feedback. We understand your concerns and are here to help. Our team will reach out to address your issues and ...

26 november 2024

Avoid them!!!

Our experience with Zendrop has been extremely disappointing and has negatively impacted our small business. While they do offer refunds when we need to refund our customers (which is appreciated), this policy doesn’t make up for the sheer volume of issues we’ve faced. Here are the key problems:

Unhappy Customers: We've had a significant number of orders returned to sender due to ...

PETAVANA
Verenigde Staten
3 maanden gebruiken de app
Zendrop heeft geantwoord 4 december 2024

Thank you for sharing such a detailed and honest account of your experience with Zendrop. We deeply regret the challenges you've faced, especially with customer satisfaction, ...

13 januari 2025

@Shopify needs to pay attention to apps like this!
Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products...

Deffinetly a Scam!

myDELIco
Verenigd Koninkrijk
16 dagen gebruiken de app
Zendrop heeft geantwoord 17 januari 2025

We’re sorry for the frustration and confusion caused by the charges you experienced. We appreciate your feedback and understand how important transparency is during ...

21 november 2024

This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.

SoluDream
Verenigde Staten
Ongeveer een jaar gebruiken de app
Zendrop heeft geantwoord 4 december 2024

We're really sorry to hear about your negative experience. Your feedback is important, and we take these concerns seriously. We’ll reach out to investigate further and ensure ...

4 februari 2025

billing for services after a free trial then refusing a refund. i never gave them cc details. very scammy business model taking advantage of free trials without disclosing the ongoing billing

My Store
Verenigde Staten
Ongeveer een maand gebruiken de app
Zendrop heeft geantwoord 11 februari 2025

We’re really sorry to hear about your experience with the billing process and the frustration it has caused. We understand how important transparency is, and we apologize for ...