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The staff is very patient and explains each step thoroughly.
Yes sometimes the ali import doesnt work but you can ask for help and they do a excellent work off helping. First ask than complain people.
It has really broad variety of setting to maximise performance
I would recommend the app but unfortunately I did not like the answer I received. My store is in the U.S. Unfortunately the shipping prices of many items Ive been looking at are multiple times the cost of the product cost. This leaves little to no room for profit margin as I compare the prices of the same or similar products that are being offered on other platforms. Research
Great team - customer service is always good to have available and each time ive needed them they have been there. Will continue to use.
I will say, their customer service is ON FIRE!!! A good fire. My only reservation is that they are not compatible with TikTok Shop. It's causing a few headaches, but nothing unreasonable.
Over all user friendly, lots of good options too. Only sad part is when products randomly are removed from the site, but not auto removed from your store or listed as out of stock. They do send you an email which is helpful.
Fast friendly customer service too
Also was ich sagen kann ist, es ist easy und man findet wirklich alle möglichen Produkte. Man kann sich von einer kI helfen lassen, finde ich mega, hat mir so gut geholfen. Man kann Musterbestellungen im Portal selbst tätigen. Der Support ist grandios, natürlich schreibt man zuerst mit einem Bot, wenn man dann aber nach einem Mitarbeiter fragt, meldet sich ziemlich schnell eine/r in einem live-chat. Wenn ich meckern dürfte, auf hohem Niveau, dann würde ich sagen meiner Meinung nach dürften die Beschreibungen der Produkte etwas ausführlicher sein, aber für mich könnten die eben nie ausführlich genug sein. Wenn man eben Fragen zu dem Produkt hat, hat man die Möglichkeit per Chat alles mögliche zu fragen! Ich stehe noch am Anfang und muss sagen, nützlich und easy! gefällt mir :)
The app is easy to use and the customer support is awsome. I have run into several issues with the function of this app and was confused a lot along the way, luckly I had help support. The quoting process is really confusing on this app and you can't see the cogs of your product from aliexpress untill a purchase is made, which takes another 2-3 days.
I like the way that they support and i can request a return when my customer requests one but shipping its better if its faster