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Jobelle assisted with my request very quickly and was able to answer my question. I really appreciate the quick response regarding my Zendrop product inquiry.
Excellent app with a good customer service
Super fast help when I needed it, problem solved in around 5-10 mins
I didin't Lauch my website yet and started dealing with orders and shipping yet but till now Zendrop has been doing me every favor i ask in a very professionnel way.
i reccomend this app. Kind and helpful support team
Zendrop has many products and is a great source for trying new product ideas. It is extremely easy to link to your Shopify store and start selling. Zendrop takes care of shipping, makes the process simple and gives you more time for research and product testing. The customer service is excellent and was very quick (within minutes) to provide me with a response to my question. I highly recommend.
They have good customer support
I will say, their customer service is ON FIRE!!! A good fire. My only reservation is that they are not compatible with TikTok Shop. It's causing a few headaches, but nothing unreasonable.
I appreciate the opportunity to provide feedback on my recent experience with Zendrop, which I've been utilizing for approximately one month. Overall, I find the platform to be excellent and have enjoyed using it.
However, I would like to offer some suggestions for potential improvements:
* Enhancement of Zendrop Academy:
I've observed that Zendrop Academy offers a limited number of lessons, which can be completed within a short span, often leaving users with no further engagement. Additionally, most of the content available in the academy is accessible on Zendrop's YouTube channel. Furthermore, the content of the live calls seems to follow a repetitive pattern, focusing primarily on the host's success story, the benefits of Zendrop, and addressing basic questions. While these sessions may serve as effective marketing strategies, I believe there is room for diversification and deeper exploration of topics to cater to varying levels of expertise and interests.
* Implementation of Ad Spy Functionality:
It is my suggestion that Zendrop considers establishing a partnership with an ad spy tool to integrate an ad spy feature directly into the platform. This addition would enable users to efficiently monitor advertisements and streamline the process of importing products into Zendrop. By providing users with the ability to view ads, analyze their performance metrics, and seamlessly import associated products within the Zendrop interface, this feature would greatly enhance the user experience and eliminate the need to navigate between multiple platforms for research and product sourcing.
These proposed enhancements aim to further optimize the utility and convenience of Zendrop, ultimately contributing to an even more seamless and productive user experience.
Thank you for considering my feedback, and I look forward to witnessing potential developments in these areas.
Best regards,
great, customer service is very responsive. only thing I can say is they need to better implement shipping methods so that product doesnt get damaged often.