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So far, the customer service experience has been amazing! Thank you to everyone that has helped me so far.
Fantastic customer service! The team was exceptionally helpful and attentive, making my experience truly pleasant. A suggestion for an even better experience would be to enhance the shipping speed and invest a bit more in the quality and presentation of the packaging.
Joana has been a great help, she had all the information I needed .Thank you again
so far i'm satisfied, fast replied on the chat from any questions.
i had been into different companies but the support and help from zendrop is the best ever assistance i got. Zendrop has the best support team very quick responsive and resolves issues in matter of minutes. definately recommended.!
I like the app but it is kind of confusing because I have to learn to navigate it. Jobelle, Ernesto and Cyril were very helpful, Professional and friendly.
The team answered all my questions, they were just GREAT!
I had forgotten to add a coupon code however Juan was able to refund my original order and apply the discount for me! It was a very smooth process. Great customer support!
Being new to both Shopify and Zendrop processes, I had some dropshipping questions which I needed answers too quickly. Jinky was of great assistance to myself on-line and answered everything in quick fashion which was being asked of her. This was greatly appreciated. When you are chasing answers that impacts customer orders, receiving the right information is critical. A big thank you for pointing me in the right direction! Overall, a very satisfied owner!
The support is excellent and super fast
I'm just starting and had a mess up and the online chat Joshua helped me get my account back on track. He was very helpful and quick responses.