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Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.
This makes adding products to your store so much easier! Terrific site.
Thank you! We're glad to hear that adding products to your store has become easier for you. We appreciate your feedback and are here to help whenever you need!
It really helps a lot and I recommened to use zendrop more than any for those who's starting run dropshipping.
Thank you for your recommendation! We're thrilled to hear that you find Zendrop helpful for those starting in dropshipping. Your support means a lot to us!
Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!
Good and fast assistance from Juan, thank you for your help!
Thank you for your feedback! We’re glad to hear that Juan provided you with quick and helpful assistance.
Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :)
I'm only giving four starts not five because of the time I had to wait for someone to respond to me.
Thank you for sharing your experience! We're glad to hear that Shiza was able to resolve your issue quickly. We appreciate your feedback about the response time, and we’ll work to improve that. Your input helps us enhance our service!
really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.
Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.
Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future
Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!
The quality it’s super cool but delivery service zendrop offers it’s too slow
Thank you for your feedback! We're glad to hear you're happy with the product quality. We understand your concerns about the delivery speed, and we’ll definitely pass that along to our team to improve. Your input is valuable to us!