Avaliações (9 741)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de setembro de 2024

Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.

AWACADI
Nova Zelândia
3 months usando a aplicação
Questão respondida por Zendrop 6 de setembro de 2024

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!

22 de julho de 2024

Great customer support, love to see it.
Also the website itself is very easy and useful to use, recommend it to others

Fortis
Irlanda
28 days usando a aplicação
3 de julho de 2024

Customer service is top notch!

The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.

Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.

With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

PureLife™ HydroBottle
Austrália
27 days usando a aplicação
13 de setembro de 2024

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Komforth
Países Baixos
17 days usando a aplicação
Questão respondida por Zendrop 16 de setembro de 2024

Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.

23 de julho de 2024

Jemima from support was polite, patient and understanding. She took the time to be sure of what I was asking and then promptly set about finding me a resolution. Thank you Jemima. Rob

Absolutely..pets
Reino Unido
About 2 months usando a aplicação
28 de junho de 2024

Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.

Qlovara
Estados Unidos
5 months usando a aplicação
1 de agosto de 2024

I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.

GYM HÄUS
Reino Unido
About 1 month usando a aplicação
23 de setembro de 2024

the technical support has been really helpful. I am pleasantly surprised

Vivareflex Online
Estados Unidos
10 months usando a aplicação
Questão respondida por Zendrop 26 de setembro de 2024

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

Editado a 18 de julho de 2024

I started using Zendrop for some time now and really appreciates their dedication in ensuring they help as much as possible.

Mariane was very lovely and helpful in helping with reshipment for one of my customers. Thanks again!

EnnG
Reino Unido
3 months usando a aplicação
4 de setembro de 2024

I am a beginner, so of course I have tons of questions. Every step of the way, Zendrop has been awesome. I am soooo glad I started my Dropshipping journey with them. 5 stars is not enough!

ScrubPals
Estados Unidos
3 days usando a aplicação
Questão respondida por Zendrop 6 de setembro de 2024

Thank you so much for you review! We’re thrilled to hear that Zendrop has been a great start for your dropshipping journey. Your enthusiasm and support mean the world to us!