Zendrop ‑ Dropshipping & POD

Zendrop has been fantastic fulfillment service for my ecom store. Their platform is easy to use, and their product range is large. What really stands out is their customer support. Pretty much every time I have had a conversation with support, they have always been extremely helpful and just put out great vibes. Highly recommend Zendrop to anyone needing reliable fulfillment and great customer service.

Get back to you fast and they provide the answers you need!

New to dropshipping.
Here is my email to Zendrop:
"I'm struggling to get my website up and running. In other words, I haven't started online shopping yet. Hope to be back soon.
Is there anything you or I can do to avoid the above expenses, until my online store is ready?"
And here is Zendrop's response:
"I completely understand that getting a website up and running can be a challenge, but take your time—it's all part of the journey! I've reviewed the account and billing information and it appears that you are currently subscribed to the Zendrop pro plan. Would you be okay if I add 2 months for FREE to your account? That's 3 full months of a paid subscription for the cost of one. Once the free months come to an end, you can choose to continue with the paid service or downgrade/cancel."
I call this very good insight and top-notch service, many thanks to Zendrop.

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.

The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.

Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.

One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.

Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.

I only installed it, it saïd that they will only bring costs when using the app. I have never used the app once and now they have taken $30 for no reason do please watch out for this scam

Good service, good and friendly support resolving any problems you could ever face.

If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice.

The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production.

To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.

UPDATE 11/25

Third time this has happened. After 5 days, they only managed to fulfill about 5 out of 20 orders, and now, after all this time, they follow up to say the products are out of stock again! I wrote to Austin, and it’s been 4 days with no reply! Amazing management.

Avoid at all costs.