Avaliações (10 194)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de novembro de 2024

Scammers. They charged me even after uninstalling the app and contacting them.

GiftLabExpress
Reino Unido
42 minutes usando a aplicação
Questão respondida por Zendrop 20 de novembro de 2024

We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.

15 de outubro de 2024

Om man vill bli lurad på pengar så är denna app ett perfekt sätt. Man signar upp för ett gratis-abonnemang och sen hittar de sätt att ta dina pengar ändå. Att Shopify ens tillåter detta är för mig oförståeligt. Jag kan inte vara den enda som klagat på zendrops luddiga prenumerationsplaner

My Dog Likes Phones
Suécia
10 days usando a aplicação
Questão respondida por Zendrop 18 de outubro de 2024

Thank you for bringing your concerns to our attention. I understand how frustrating this experience has been for you, and I assure you that we take feedback like yours seriously. We’ll reach out to you directly to gather more details and assist you further.

4 de junho de 2024

Do not retroactively unsubscribe from the website and the shopify app. You will get billed even if you take the trial period to test the service. What a garbage app

Black Cats Store
França
4 months usando a aplicação
Questão respondida por Zendrop 6 de junho de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

Editado a 16 de julho de 2024

Overpriced products.
Update:
No proper support

My Store
Estados Unidos
5 days usando a aplicação
Questão respondida por Zendrop 15 de julho de 2024

We are sorry to hear that your experience was less than ideal. Please reach out to us at austin@zendrop.com and we'll be happy to get this to a resolution.

12 de novembro de 2024

I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait.

To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund.

This has caused me to lose both customer trust and money.

I feel like I’ve been scammed by Zendrop.

Nanu
Índia
Questão respondida por Zendrop 20 de novembro de 2024

We sincerely apologize for the frustration you've experienced with your orders and account. We understand how upsetting this situation must be. Please reach out to us at austin@zendrop.com so we can offer solution for you.

6 de maio de 2024

Don't get fooled by their advertisement.

It will take 7-9 days for them to hand over your order to a random career, and the career will take another 10-15 days to deliver your orders.

the tracking number they provide to your customers is not working and the link is always showing there is no data assigned to the tracking number.
They send a link to your customers, but you have to find the tracking number manually and track it on another page and inform your customers manually!

Your customers will not be happy at all!

Texan Crafts
Estados Unidos
21 days usando a aplicação
Questão respondida por Zendrop 9 de maio de 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

28 de outubro de 2024

Zendrop is actually very difficult.to use...after several attempts I was unable to integrate my shopify store with Zendrop and ultimately lost my domain that I Purchased. I would honestly Recommend using PRINTIFY for your POD needs. They have brand named products like Gildan and Nextlevel Hanes etc. And shipping is fast in the USA.. I ordered last week and am expecting clothing by tommorrow morning...not weeks in transit....So far I'm very Happy with (Printify). **I Would not recommend zendrop**

LIVEINTHESORE
Estados Unidos
Questão respondida por Zendrop 31 de outubro de 2024

We're sorry to hear about any difficulties you experienced in integrating your Shopify account. We would love to hear more about your concern and get it resolved for you, kindly reach out to austin@zendrop.com so we can further assist you.

10 de janeiro de 2024

theres no option for zero stars review otherwise i'll give zero stars, the main problem is that zendrops shipping time is worse. i got 2 orders on 28 december and today is 10 january but still they dont even have any info on shipping or tracking information, my order is still not dispatch from china, also their customer support not good, every day they just saying that someone from their team will contact me via email, thats it but no body solving my actual problem, even aliexpress shipping time is better than zendrop, zendrop is expansive too, i suggest not to go with zendrop to everyone, otherwise you have to face a lots of problems. please stay away from this zendrop.

Lootario
Estados Unidos
8 months usando a aplicação
Questão respondida por Zendrop 12 de janeiro de 2024

Thanks for sharing your feedback. On this we have reached out to you via email to assist you!

11 de dezembro de 2023

I received my first order November 24,2023 and is now December 11,2023 and the shipping information has not yet updated since November 30,2023. Is about to be 3 weeks and my customers still haven't received their order. I'm not sure what's going on, but is not a good feeling maintaining a business when your shipping times is not as promising. I can understand if at least there's any updates, but there's no sign of my customers receiving their products. At this point I'm debating waiting to pause my store until I have another drop shipping app that works with my store.

Grayson's Collection
Estados Unidos
5 months usando a aplicação
Questão respondida por Zendrop 13 de dezembro de 2023

Thanks for sharing your feedback here. We have reached out to you via email to assist you with this and will make sure to assist you with a resolution.

29 de março de 2024

Never Ever Again!

My journey with Zendrop, filled with anticipation for a business boost, morphed into a narrative speckled with delays and financial drains:

- Delivery Delays: A staggering 95% of my customer orders arrived at least two weeks late, shaking the foundations of customer trust and satisfaction I had worked hard to build.

- Financial Loss: The delay epidemic resulted in a domino effect of refunds, culminating in a $2800 loss in one week, a significant hit to my operational budget.

- Customer Support: The mantra "it's out of our control" became a recurring theme in communications with Zendrop's support team, echoing over 100 times without offering solid solutions or assurances.

- Operational Inefficiencies: These issues bring to light critical questions about what Zendrop genuinely controls if quality, delivery times, and process management seem beyond their grasp.

This experience underscores a need for reliability and control in the dropshipping arena—qualities that are non-negotiable for any business aiming to thrive.

Little OneSie
Alemanha
4 months usando a aplicação
Questão respondida por Zendrop 1 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this .