Zendrop ‑ Dropshipping & POD , 8 651 avaliações
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We have tried this plugin for 3 days. The publishing process of a product within our store was working fine in the beginning but then it broke all of a sudden. We tried to reach their support without any success. They have an AI Bot which is useless as you cannot create a ticket and eventually, we never had any meaningful communication with them. We cannot imagine what might happen with the orders when the basic functionality (import and publish a product to your store) doesn't work. The funny thing is that they market the service with the label 24/7 support. We would say 0/0 support in our case. We tried to uninstall and install the plugin as we thought that this could fix our issue but it didn't.
Thank you for sharing your feedback with us.
To assist you with this Austin from our team has reached out to assist you with this.
Looking forward to assisting you with this and getting this to a resolution.
I wanted to try the 7 days free trial, but they charged me immediately. Please refund. WHY WOULD YOU SAY FREE 7 DAYS TRIAL IF YOU CHARGE IMMEDIATELY???? WASTING MY TIME!!!!!!!!!!!!!!!!
Thank you for bringing this to our attention and we apologize for the inconvenience.
To assist you with this, we have reached out to you directly via email and have canceled the charge as well.
Looking forward to hearing back from you and assisting you with this.
Overpriced Shipping for EU, and many products have disappeared from my Import list after a while, without medoing anything. Definetly wouldn't recommend
We are sorry to hear that your experience with Zendrop was less than ideal.
We have reached out to your email to assist you with this and will make sure to work with you to a resolution on the imports and the shipping cost issue.
Looking forward to getting this to a resolution and elevating your experience with Zendrop.
Vendem produtos que não tem no estoque e ficam enrolando você, fiz mais de 200 pedidos de um produto e mesmo tendo o plano mais caro deles, eles não se importaram em ter agilidade e simplesmente atrasou toda a minha operação em mais de duas semanas. os atendentes não preocupam com o cliente e tentam só distrair você do problema, pior experiência da minha vida.
Tirando os atendente Molly e Jo, ótimas profissionais.
Não recomendo a nenhuma pessoa que realmente queira ganhar dinheiro!
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Clothes and shoes, little else.
Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.
J'ai été facturé pour un abonnement annulé pendant la période d'essaie de 7 jours. Je suis en attente d'une réponse pour un remboursement. En espérant que ma demande sera valider et que j'obtiendrai mon remboursement de 73,63€. Je ne peux donc pas donner d'avis favorable tant que je n'aurait pas d'explication pour la facturation de mon abonnement annulé.
Je tiens a ajouter qu'en me rendant sur la rubrique "Besoin d'aide" de Zendrop, le site me demande de me connecter et quand cela est fait il me dit que l'adresse email et le mot de passe ne correspondent pas (même en ayant changer le mot de passe via leurs solution "nouveaux mot de passe")
Thank you for sharing your feedback with us and our apologies for the inconvenience surrounding this. To assist you with this we have gone ahead and reached out to you via email.
Excited to get this to a resolution.
Infelizmente não tive boas experiências com esse app, não está a ser compatível, não consegui trabalhar com ele, gostaria que os desenvolvedores a melhorar o app
Thank you for sharing your feedback with us.
To assist you with this and discuss your feedback in detail we have reached out to you internally to understand your feedback and share it with our team to improve Zendrop.
Excited to assist you with this!
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Obrigado por compartilhar seu feedback conosco.
Para ajudá-lo com isso e discutir seus comentários em detalhes, entramos em contato com você internamente para entender seus comentários e compartilhá-los com nossa equipe para melhorar o Zendrop.
Estamos ansiosos para ajudá-lo com isso!
la app no me esta permitiendo importar articulos a shopify
Thank you for sharing your feedback with us. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution.
no la recomiendo
Thanks for sharing your feedback with us. We have reached out to you via email to assist you with this.
Poort Support. I had billing questions and their support was no where to be found. They are charging amounts that i dont see it in billing section of their platform. Completely useless platform.
Hey there! Sorry to hear about the billing issues. I'm confident that our Customer Success team helped you resolve them but I'm going to reach out via email to make sure. You'll be hearing from me soon.