Avaliações (10 425)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
12 de novembro de 2024

Very bad they charged me for nothing

Suecolt’s
Espanha
3 dias usando a aplicação
Questão respondida por Zendrop 20 de novembro de 2024

We sincerely apologize for the charges you’ve experienced. This is not the service we strive to provide. We’ll reach out to assist you further and resolve the issue as quickly as possible.

3 de dezembro de 2024

Please do not download this spamming app, I got charged without any use of their services.

Best Bark Blooms
Índia
13 minutos usando a aplicação
Questão respondida por Zendrop 13 de dezembro de 2024

We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.

17 de setembro de 2024

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.

Be careful!

Lisa Marie
Estados Unidos
7 meses usando a aplicação
Questão respondida por Zendrop 20 de setembro de 2024

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

27 de outubro de 2024

i do not have any custamer and product

Elite Essentials
Quénia
9 dias usando a aplicação
Questão respondida por Zendrop 29 de outubro de 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

13 de janeiro de 2025

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

Glomotion
Alemanha
6 meses usando a aplicação
Questão respondida por Zendrop 17 de janeiro de 2025

We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your experience, and we’re committed to improving search accuracy and product presentation. Our team will review your concerns and work on making necessary enhancements. Thank you for bringing this to our attention!

10 de novembro de 2024

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
Canadá
Aproximadamente 2 horas usando a aplicação
Questão respondida por Zendrop 20 de novembro de 2024

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.

27 de outubro de 2024

Removed money for no reason

Eye Cream
Letónia
27 dias usando a aplicação
Questão respondida por Zendrop 29 de outubro de 2024

We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

28 de agosto de 2024

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

My Store
Austrália
8 dias usando a aplicação
Questão respondida por Zendrop 6 de setembro de 2024

We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.

24 de junho de 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
Reino Unido
7 meses usando a aplicação
Questão respondida por Zendrop 26 de junho de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

12 de maio de 2024

Worst dropshipping service ever. It looks pretty - everything is organized and easy to find. However, don't let that fool you (btw, this is coming from someone who was a plus member). Let me explain:

1. I wanted to try Zendrop before posting products on my store, so I ordered a few samples to test them out. They took so long to arrive and I contacted their customer service many times. Eventually, I just gave up and canceled the order.

2. Their 24/7 customer service only sounds nice. Yes, they reply fairly quickly, and yes, they are very friendly, but they don't actually help you fix the problem. All of my conversations with customer service agents went something like this:
They say they'll check why the products are taking so long to arrive and get back to me as soon as possible. When they get back to me, all they have to say is that they've just contacted the sender and that there has been some sort of an ambiguous delay, but the products are on their way. Sounds assuring, the first time they say it.

Bottom line, I think it's a waste of time and money.

Spirecook
Israel
4 meses usando a aplicação
Questão respondida por Zendrop 14 de maio de 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.