Avaliações (10 194)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de março de 2024

Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able to find said products on aliexpress once I have imported products from zendrop to my shopify store. THERE IS ABSOUTELY NO WAY TO FIND YOUR PRODUCTS FROM ZENDROP ON ALIEXPRESS WITHOUT SEARCHING FOR THE PRODUCTS YOUR SELF ON ALIEXPRESS, WASTE OF TIME FULL OF HASSLE STAY AWAY FROM THIS APP.

Shop Top Tiers
Estados Unidos
24 days usando a aplicação
Questão respondida por Zendrop 1 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

30 de junho de 2024

J'ai demandé 2 produits et les 2 ont été refusé. Je ne sais même pas quel raison... alors je ne peux pas amélioré le produit... Le temps c'est de l'argent et zendrop n'est pas pret a faire du business

BEAUBI
França
6 days usando a aplicação
Questão respondida por Zendrop 1 de julho de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

14 de março de 2024

I am so confused and would not want anyone to experience what I am going through. I contacted support and I still do not understand why this has to be so difficult. So far, I keep spending money, $49, $39 and I received an email to purchase PLUS at $197 for 12 months. Why would I want someone to go through this?

Blaze-Bazaar
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Zendrop 18 de março de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

6 de fevereiro de 2024

Unfortunately I just cancel my subscription because the Zendrop return and refunds don't understood my situation. And Ellah Cajayon decided to not refund me.
If you have some problems Zendrop will not give the support you need.
I recommend choose another drop shipping website.

Fregolente Store
Austrália
11 months usando a aplicação
Questão respondida por Zendrop 7 de fevereiro de 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

16 de janeiro de 2024

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

The Bloody Store
Austrália
About 1 month usando a aplicação
Questão respondida por Zendrop 18 de janeiro de 2024

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution

4 de janeiro de 2024

I had my TikTok store shut down for 180 days because of Zendrop taking so long to deliver all my customer's orders. I tried getting a hold of customer service for weeks. No one has replied back, or try to get back to me. I will definitely not recommend Zendrop

Zillen LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por Zendrop 8 de janeiro de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

18 de agosto de 2024

Who's gonna pay $47 for hat?Total scam

VEFAco
Estados Unidos
8 minutes usando a aplicação
Questão respondida por Zendrop 22 de agosto de 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

28 de março de 2024

Completely useless app as they charge huge rate and there is no much margin so I would not recommend this app at all

Zynebutik
Suécia
28 days usando a aplicação
Questão respondida por Zendrop 1 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

23 de abril de 2024

I am unable to connect my shopify account and ive reached out for help, my subscription has expired and its a total mess. Please help me, I work 2 jobs and am doing this to quit both of them and help my family.

My Store
Suíça
26 days usando a aplicação
Questão respondida por Zendrop 25 de abril de 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

3 de maio de 2024

my alliexpress importer doesnt work

SolutionSavvy
Países Baixos
4 months usando a aplicação
Questão respondida por Zendrop 6 de maio de 2024

Thanks for sharing your review. We have reached out to you via email to assist you with this. Excited to get this to a resolution.