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Quero contestar a fatura nº 518413249 de kr. 313,75 referente a cobranças da app Zendrop que não utilizei. Demasiada cara para o serviço que presta.
Hi Paulo,
Thank you so much for reaching out, and we sincerely apologize that this is only being addressed now — your review just reflected on our end today, and please know that had it come through sooner, we would have reached out to you immediately.
We completely understand how frustrating it must feel to see a charge for a service you didn't use, and we truly empathize with your concern. That is never the experience we want for our customers.
I wanted to personally let you know that I have already reached out on your behalf to ensure that the invoice is looked into together with you. You won't have to navigate this alone — we're committed to getting this resolved as quickly as possible.
Please check your inbox, and we're looking forward to hearing from you.
— Darlene, Zendrop
We had an excellent experience working with Zendrop Support while preparing a product launch for Trusted Best Sellers™. Ms. Nyka and the Zendrop team provided both prompt and highly professional assistance across multiple inquiries, including detailed product specifications, fiber composition, sizing clarification, and shipping timelines.
What stood out most was their commitment to accuracy— they proactively coordinated with their overseas team to obtain precise measurements and material details, ensuring we could confidently present our product to customers. They also followed up consistently, prioritized our requests, and clearly understood the importance of compliance and customer satisfaction in our business.
Zendrop's communication was courteous, thorough, and solution-oriented from start to finish. Zendrop's support played a key role in helping us finalize our product listing with confidence.
Thank you Zendrop!
Hi there,
Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Nyka and the Zendrop team were able to provide prompt, professional, and thorough support throughout your product launch.
We’re always here to assist you and ensure your store succeeds, and your feedback motivates us to keep delivering the best possible service.
-Darlene, Zendrop
so helpful & on top of things! Juan solved my problem quickly so i could continue selling, i was very pleased!
Juan will be so happy to hear this! Getting your problem solved quickly so you could keep selling is exactly the kind of support we aim for. Thanks so much for sharing your experience.
- The Zendrop Team
I just started with the Zendop app this month and I must say I would have not been able to get my store up and running without it!
The personal attention that is given to help you achieve your goals is so professional and well thought out. The AI service is a plus! It gave me the peace of mind I needed. It was as if I had my own personal assistant standing there in my office. So much knowledge and great amount of patience to teach you exactly what you need to know, how to do it, and explain what the results would be.
I am very grateful for this app it has taught me so much in such a short amount of time, but more importantly it offers a great and reliable service. I recommend Zendrop to every online startup business that is in need of a quality drop shipping service.
Thank you so much for your wonderful review! We're truly delighted to hear that Zendrop has made such a positive impact on your journey as a new store owner. It's amazing to know that our platform and AI service felt like having a personal assistant by your side — that's exactly the experience we strive to create! Your kind recommendation means the world to us, and we're so proud to support startup businesses like yours. Wishing you continued success, and we're always here whenever you need us! -Zendrop
Ladrones de dinero
Hola Herlin, lamentamos saber que tu experiencia con Zendrop te dejó con esta impresión. Tu feedback es importante para nosotros y nos gustaría entender mejor qué ocurrió. Me he puesto en contacto contigo directamente para conocer más detalles sobre tu experiencia y saber cómo podemos mejorar.
Shiza, Customer Experience Team
Great customer service and overall good platform! :)
Happy we could help! Great customer service is something the team really prides itself on, so this means a lot :)
– The Zendrop Team
Juan at Zendrop was very helpful. He provided the documentation I was looking for with ease. He was easy to talk to.
Thank you for your review! We’re glad Juan was able to help you quickly and provide the documentation you needed. We truly appreciate your feedback and are happy to hear that your experience was smooth and easy. Wishing you continued success with your business!
Amazing customer care. So Helpful and supportive.
Love hearing this! Our support team works hard to be there when you need them, so it means a lot that it came through for you.
– The Zendrop Team
Just started working with Zendrop. Really like the platform. You get great support and they are always very polite. The platform is also easy and well-organized to work with. If you can't find certain products, they will help you. So I can really recommend Zendrop!
Thank you so much for this wonderful review! We're thrilled to hear the platform feels easy and organized that's exactly what we aim for. Our support team will love reading this. Welcome to the Zendrop family, we're excited to grow with you!
-Zendrop Team
Tessa was of great help. She guided me through the process and answered my questions clearly. Very happy with the service and the options that are giving to us.
So glad Tessa could guide you through the process and answer your questions so clearly. Happy to hear you're enjoying the service and the options available to you.
- The Zendrop Team
