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really helping to dropship products thank you zendrop ...............................................
It has been simple so far and it is providing a good tool in my arsenal with its variety of products.
Great just wish i could speak with an agent instead of the zenbot, unsure if theres an option to do that and just havent found it but besides that great app.
By far the WORST app I ever used. I placed an order on March 3rd, They never shipped my order. I emailed them several times requesting refund since the order was never shipped, they said at first they couldn't cancel the order because the order was shipped already. They could easily check the tracking number and see that the label was created but nothing else. But no, they refused to take the time and do the right thing. Just in case I filed a claim with USPS, they processed an investigation concluding that the package was never dropped off at their facilities. No surprised there. Finally yesterday, I decided to call Shopify to advocate for me and help me getting my money back. That was fast, Zendrop refunded me immediately. LOL. This is a horryble company. Don't waste your time. You will loose customers over their irresponsibility.
Hey there! I just got done reviewing the interaction you had with our Customer Success team and wanted to apologize that you did not have a fantastic experience from start to finish. We definitely should have just refunded the order (which we of course ended up doing) and explained better what was happening and why but it took longer than necessary to get to that point which is absolutely not the way situations like this are normally handled. Please also understand that the supplier for that particular order is not Zendrop Fulfillment but rather a supplier we brought on board some time ago. The experience with that supplier is generally great so that situation is quite rare. We truly do not want to lose your business but also understand why you chose to part ways. If you're up for it, we'd love to make it right, and hopefully encourage you to give us another shot. If that's something you're interested in, please don't hesitate to shoot an email over to joshua@zendrop.com. Cheers!
works as expected, fast shipping and good prices, this is the go to for my store now, forget about others
Comecei a usar o zendrop e achei um facilitador para o drop com produtos de qualidade, fazendo assim ter menos reembolso e devolução.
Gostei me ajudou a achar prudutos e ter ideias de protudos pretendo usar mais para achar bons produtos para vender
good app, a but a bit expensive.....................................................................................
I can't edit the title of the product when i import a product from aliexpress to my shopify online store.
Sometimes the shipping goes longer then the expected time, just depends. There customer service is great though.