Zendrop ‑ Dropshipping & POD

Comecei a usar faz alguns dias, estou gostando do App, o mais interessante é que ele já faz correção para moeda local da sua loja.

As of right now I have used this app for about an hour, still looking around and getting to know the app. Seems very usable and I am excited to learn as much as I can on how to use it to take advantage of all it has to offer.

This app is straightforward and easy to use. Great option to find a whole bunch of different products. Cheers!

that is a good app, I recommend, sometimes i try another app but zendrop its the only that could understand me

I use this app to do my sourcing and fulfillments. I really like the user interface and how easy it is to navigate and get tasks done quickly.

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Update:
The customer success team reached out to me and we were able to sort out the problem. They were quick and helpful.

Original:
Very slow customer support that does not help.

For around 3 weeks I am now talking to the customer support and it's been a cumbersome nightmare.

I am asking a simple question to link multiple zendrop products to one product with multiple variants on Shopify.

Support is evading questions & problem descriptions, asking "Why do you even want to do that and taking multiple days to respond"

I sent all the zendrop product Ids and asked to just create a zendrop product on their backend that contains all the variants because the approach that the support told me to do does not work for my use-case at all.

This has been straightly ignored and after 7 days (And I even asked if there was an update after 4 days) answered with:

"It looks like your products are able to be linked. I am a little confused on what you are needing to be done on our end.

Do you know what the steps are to receive a quote on your products? To receive a quote we require a sale on the product first. "

So as a PLUS user with access to 24/7 support, that's the answer I receive.

Btw I tried linking the products but they are not shown in the search results when you try to link a product.

He could already see that I successfully quoted many products so it was obvious that I know the requirements. To me, it feels like he is just trying to keep the conversation going and is enjoying wasting other people's time.

I also mentioned other problems, for example instantly declined quotations, which he ignored.

I was very respectful with their customer support but they definitely are not respectful of your time.

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It was simple and easy to set up. Only issue was waiting for the quotes to come through but once that happens it'll make the store run smoothly.

App was very easy to use and effective at the same time. Helped alot with importing products into my store which couldn't be any easier. Only issue i have is the shipping costs all seem to be very high compared to other websites but overall, a very good drop shipping importer