Avaliações (10 376)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de setembro de 2024

Assistance when required was reasonably quick.

My Store
Singapura
5 meses usando a aplicação
Questão respondida por Zendrop 6 de setembro de 2024

Thank you for your feedback! We’re glad to hear that our assistance was quick and helpful.

14 de agosto de 2024

I'm amazed! I didn't expect an app like this to exist. The customer service is superb. A big thanks to Juan for helping me every step of the way and answering all my queries directly and to the point!

JCN Associates
Emirados Árabes Unidos
25 dias usando a aplicação
22 de maio de 2024

Great customer service I will say! Every time I have an issue, they are very informative and resolve my issues or concerns. The platform is free which is great, but I've recently upgraded and it still amazing stuff. Shipping times are a bit lengthy for products coming from china, but overall it’s a good fulfillment center. I would recommend.

Sarah T’s Store
Estados Unidos
6 meses usando a aplicação
12 de novembro de 2024

Goed geholpen door Khuhaib van het zendrop team

Mijn winkel
Países Baixos
2 meses usando a aplicação
26 de abril de 2024

Extremely fast response and helpful. Very good features. Everything works well from what I can tell. Smooth user experience. Very versatile. Full of great products to choose from and integrates with Shopify well.

RejuvenTech
Estados Unidos
4 meses usando a aplicação
12 de julho de 2024

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.

The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.

Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.

One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.

Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

STOMART ONLINE
Reino Unido
12 dias usando a aplicação
21 de fevereiro de 2024

I've been using Zendrop for my online store for a few months now, and it's been really helpful. It works really well with my Shopify store, making everything easier for me.

What I really like about Zendrop is how helpful their team is. Whenever I had a question or a problem, they were always there to help me out.
I can really recommend Zendrop for any Dropshipping business

Proheal-innovations
Estados Unidos
6 meses usando a aplicação
6 de agosto de 2024

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

The Locke Box Jewelry
Estados Unidos
3 meses usando a aplicação
30 de julho de 2024

I am just beginning my journey with Zendrop, but I have been very pleased with their professional manners and amazing customer service! Thank you so much for the great help and understanding. I would highly recommend them to anyone.

Patrick Technology
Estados Unidos
Aproximadamente 1 mês usando a aplicação
12 de julho de 2024

Amazing Customer service (God bless you Jinky from the support team). Replies within 1mn, and offered great help with my billing issue ! Wish all the Dropshipping companies were like Zendrop. I started using the product today, and even before I start using it for my shop, I am already delighted by the user experience, and my experience with the customer service team. Highly recommended !

900.fr
França
27 dias usando a aplicação