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Invaluable software for our business now. We've grown to love it's simplicity whilst still being capable of quickly doing many things simultaneously. Startup business from the UK who offer quick customer service and are always looking to add new features. It's a brilliant app and well worth the cost.
We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!
There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).
We couldn’t have put it better ourselves, thank you for such a great review! I have passed on your feedback to our customer success team.
Thanks again,
– the Zenstores team
This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.
Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team!
Thanks again,
– the Zenstores team
BRILLIANT SERVICE, AGENTS ARE ALSO ON HAND INSTANTLY IF THERE ARE ANY PROBLEMS WHICH THERE ISNT ANYWAY!!
Good integration, works well with our stores Great value for money
Pleased we made the change from our other provider
Thank you for your review! We are pleased to hear that Zenstores is saving you time & money shipping orders.
Thanks again,
– the Zenstores team
This is our preferred shipping platform - easy to use and excellent support from ZenStores always on hand when you need them
Thank you for your review, we really appreciate it!
– the Zenstores team
Amazing app, been using this for almost a year and it has honestly made life and running the business super easy. Bringing all orders into one place is the best thing since sliced bread. Thanks Zenstores, keep up the good work.
Highly recommended if you run a multi-store or multi-platform business.
www.giftaffairs.com
It's beyond amazing. Such a valuable tool. I couldn't recommend it more highly.
I have been using this app for over a year now and overall it works well as an order management tool.
Good points:
- The UI is very neat and easy to use.
- Support team very responsive.
- Royal Mail integration is direct now which is good (used to go via NetDispatch which was a complete nightmare).
- Synchronisation of orders is okay, it used to be faster.
Bad points:
- There have been many periods of instability and outages in recent months, last few weeks things have improved.
- Have raised many enhancement requests which are acknowledged, but they never get fixed.