Zenstores: UK Shipping

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

We have been using them for a few years now after our last provider quadrupled the prices. The service is flawless. Only had a couple of down times and that was for a few minutes. Support is probably the best on any similar platform. They are also constantly striving to improve , with upgrades regularly. Not sitting on their laurels raking in the money.. makes a pleasant change!

I have been using this app for over a year now and overall it works well as an order management tool.

Good points:
- The UI is very neat and easy to use.
- Support team very responsive.
- Royal Mail integration is direct now which is good (used to go via NetDispatch which was a complete nightmare).
- Synchronisation of orders is okay, it used to be faster.

Bad points:
- There have been many periods of instability and outages in recent months, last few weeks things have improved.
- Have raised many enhancement requests which are acknowledged, but they never get fixed.

Very happy with Zenstores, easy to use and the customer service is very efficient and friendly. i would recommend .

Great app, with good customer service and a nice clean interface. Integrates well with all of the couriers including Royal Mail. Would definetely recommend.

This app is a godsend to my business. It takes all the complexities and manual work away from despatch with just one click. The Zenstores team are very supportive, easy to reach and finds resolutions quickly and efficiently. I would recommend Zenstores for any e-commerce business. Well done!

Fantastic app, I've been using it for a couple of years now and cannot fault it. Works great, support is the best I've ever had - friendly, UK based and any issues or questions are answered super quickly.

I've tried a few similar apps, but nothing compares with ZenStores - give it a go, you'll love it, I'm sure.

I Have used Zenstores for about 18 months and it saves lots of time and the staff have been very helpful in what I wanted, and helped make a custom label for me.
Also for peak times of year its so easy to upgrade and downgrade the plans with no additional costs. It is also super easy to use.
It has definitely helped our business.

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

Easy to use, integrates well with shopify and works well the majority of the time and support is great when it doesn't.