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My first time I reached out to Zigpoll they didn't get back, but on my second time Jason responded immediately and was super fast and helpful and I got all my questions answered.
Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!
The app is super easy to use. Also when i found a bug, they resolved the issue within a few hours. Perfect customer support!
Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.
Used the app for a couple of weeks and I'm very happy with the results
Best survey app in the Shopify store! Thank you for your great app and customer service.
Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.
Cool, easy to use app that really helps with customer insights!
this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. The new AI insights are handy too. Support have been really helpful, fast at responding and willing to help
Best App for Surveys i know and absolute fantastic customer service. strong recommendation