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Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!
Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.
Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.
Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend
I really appreciate the ease of use to create different kind of survey that can be adapted to the brand
The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.
We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.
In a world full of monologues, having meaningful dialogue is unexpected.
Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!
Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.
I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.
There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.
I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.