Zigpoll Customer Surveys , 리뷰 274개
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It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.
We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point.
We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!
Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!
Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.
Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.
A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!
Extremely customizable and the very best support team! Quick responses every time and they've helped us customize it perfectly for what we need. The insights are actionable and the interface is very intuitive.
Zigpoll can be really powerful in terms of attribution if you know how to use it well. Jason is a really helpful guy!